(10 years ago)
Commons ChamberWe are trying to ensure that a range of Government services, not just financial ones, can be accessed at post offices. I recently renewed my family’s passports. The Post Office Check and Send service before the passports went off provided peace of mind and meant that they came back quickly. The Post Office is very good at providing that very valuable service. Identity verification will become increasingly significant: as Government services move online, the way in which someone proves their identity online will become important. As a trusted brand, the Post Office could play an important role as one of the potential providers of those services. Not only will services that Post Office Ltd is willing to offer on a commercial basis be available at post offices, but so will a range of Government services.
The Minister referred to the fact that the Post Office card account includes the facility to enable someone to allow another person to collect their money for them, which is particularly useful for the disabled. Under the new contract, will the account still provide for the issue of a second card for someone who wants one?
Yes, I can confirm that. There is a system called simple payment for some of the most vulnerable people, who used to have giros, but for those with Post Office card accounts we will continue the facility of a second card for a family member or a carer.
(11 years, 1 month ago)
Commons ChamberI am grateful to the hon. Gentleman for referring to the Gingerbread report, which I have here. It says:
“Universal credit increases the financial pay off from working of single parents”.
Does the Minister agree that regardless of any particular problems that might be thrown up by the introduction of universal credit, one of the biggest problems with the welfare system is that it is far too complex, which leads to all sorts of mistakes being made, and that regardless of the teething problems we must press ahead with universal credit?
My hon. Friend is quite right. At the moment, people have to go to Her Majesty’s Revenue and Customs for their tax credits, to the local authority for their housing benefit, and to the Department for Work and Pensions for their jobseeker’s allowance. Having all this in a single system will improve take-up, and that is one of the things that the Gingerbread report did not factor in.