The Future of the High Street

Steve Reed Excerpts

Thursday 10th December 2020 Commons Chamber

[Steve Reed (Croydon North) (Lab/Co-op)]

As today is the first day of Hanukkah, I would like to wish everyone in the Jewish community chag sameach.

I am afraid that the Government are standing by as Britain’s high streets decline. Footfall on our high streets was down by 10% under the Conservatives even before the coronavirus hit, and about one in 10 high street shops were already standing empty. Since 2010, the Conservative Government have presided over the closure of 773 libraries, 750 youth centres, 1,300 children’s centres, and 835 public toilets. This Government are devastating the vibrant high streets that are the heart of our communities and of our British way of life.

Mary Portas, who led a Government review of the future of British high streets, now has this to say about the Government:

“They need to wake up. It’s shameful that they have still not readjusted their thinking on how Amazon and the delivery giants should be paying equivalent rates of tax online. It’s shameful they’re not doing anything about it. Their slowness in understanding, their tardiness, is ridiculous.”

She is angry because the Government have done nothing to address the massive disadvantage that high street businesses face compared with online retailers. Labour has repeatedly called for a root-and-branch review of business rates to make the system fairer and help high street shops to compete with online tech giants. Debenhams has recently gone into liquidation, with a potential loss of 13,000 jobs. Arcadia has gone the same way, putting 12,000 jobs at risk, with the loss of leading brands like Topshop, Burton and Dorothy Perkins from our high streets. Retail is clearly changing as shopping moves online—a process speeded up by the pandemic—so it is all the more astonishing that the Government have done so little to level the playing field between bricks-and-mortar shops and online retailers.

We all owe a debt of thanks to retail workers for all they have done to keep the country going through the pandemic. They have put themselves at risk to keep our shops open and the shelves well stocked, so what a disgrace it is that the Government are rewarding so many of them with job insecurity and job losses. The covid-19 pandemic has deepened the emergency on our high streets. Since the economic crisis began in March, up to 20,000 shops have closed and 200,000 people have lost their jobs in retail and hospitality, but instead of offering the help that is needed, the Government are refusing to properly support businesses under the highest tiers of covid restrictions.

Hospitality businesses and their supply chains are in particular trouble. Some 5,500 pubs and bars have already closed in the 10 years since the Conservatives came to power—that is one pub gone every 14 hours that they have been in government, for a full decade. This sector now urgently needs support to survive; otherwise our high streets will be further blighted with the closure of more pubs, bars and restaurants. After struggling to survive the pandemic for nine months, businesses are now in a far weaker financial position. For many that rely on the Christmas period, trade is dramatically down this year.

It is astonishing that in these circumstances the Government have chosen to cut business support compared with what was available earlier this year. Analysis by the House of Commons Library shows that 99% of hair and beauty salons are receiving less support than in March, along with 95% of cafés, 92% of gyms, and 77% of pubs and restaurants. Do we really want to emerge from this crisis with so many of these vital small businesses closed down or boarded up?

The Government’s planning reforms further threaten the viability of our high streets. Earlier this year, they forced through changes that give developers sweeping powers to permanently remove shops from our high streets, creating dead zones by converting retail units into low-quality flats that can then never reopen again as shops or community spaces. Back in March, the Government promised to fully compensate councils for getting communities through the pandemic, but they broke that promise. That breach of trust leaves councils less able to support the economic recovery in our high streets. According to the independent Institute for Fiscal Studies, councils face a £1.1 billion covid funding gap, leading to in-year cuts and job losses at right now, and there is worse to come next April, with a £4 billion funding gap that means more cuts, more job losses, and less support for economic recovery for struggling businesses and struggling high streets.

If that was not bad enough, the Government appear to be on the brink of the greatest act of vandalism ever inflicted on the British economy in peacetime, with the chaos and catastrophe of a no-deal Brexit pushing up costs, cutting off supplies, and closing down exports. The abiding image of this Government will be a boarded-up shop on a rundown high street. The Prime Minister was not joking when he said “eff business”, because that sums up this Government’s entire approach. The Conservative-led Local Government Association estimates that the Government have cut £15 billion from council budgets over the past decade. The towns fund puts back less than a quarter of that devastating loss. It is better than nothing, and we welcome the funding for towns that have received it, but what is less welcome is why so many deserving towns have not benefited at all. Those high streets, and there are hundreds of them, have been left to slide further into decline because Conservative Ministers deliberately carved them out of receiving any funding. Towns such as Heywood, Halifax and Sunderland surely deserve better than this.

There is a better future for our high streets if only the Government would seize it. The British people want their high streets to be vibrant, lively and thriving places that they can feel proud of. There is a better future where high streets can take advantage of the change in shopping habits to break free of the straitjacket of uniformity. We could encourage more small local businesses by levelling the playing field on business rates. We could create more community spaces, instead of forcing the closure of libraries and community centres by continually slashing council funding. We could work with developers to create more shared work spaces and touchdown desk spaces that reduce the need for commuting, instead of creating dead zones where the shops used to be.

In all the darkness of the pandemic, one of the bright spots for many people has been the rediscovery of a strong sense of community. What an opportunity we have to build back better, to reinvent our high streets for the future as the beating heart of those communities, but instead we are stuck in a cycle of levelling down under an incompetent Government without a vision that matches the ambition of the people of this great country.