Business of the House

Steve McCabe Excerpts

Thursday 8th January 2015 Commons Chamber

[Mr Hague]

My hon. Friend’s council is a good example of setting sound budgets. Every part of the public sector needs to do its bit to pay off the deficit left by the previous Government, including local government, which accounts for a quarter of all public spending. We have been working hard to give hard-working people greater financial security by keeping the council tax down so that the local government settlement that was introduced in December is fair to all parts of the country. It helps councils to do that, including freezing council tax bills, and that is a tremendous contrast with the doubling of council tax bills that took place under the previous Government.

[Steve McCabe (Birmingham, Selly Oak) (Lab)]

I recently discovered that 30 addresses in the midlands accounted for 5,000 bogus emergency calls to the ambulance service in one year, and 600 were to a single address in Birmingham. I have since been advised that there might be a perverse incentive in the operation of the ORCON—operational research consultancy—response system that deters the service from tackling those bogus callers. Given the problems that the health service is facing and the fact that this is clearly not just a local matter, may we have a debate in Government time on bogus calls and the operation of the ambulance ORCON response system?

[Mr Hague]

On the face of it, it sounds as though the hon. Gentleman raises an important point about bogus calls. There is no Government time available for such a debate, but there are many other opportunities to explore such matters, including Adjournment debates and questions to Health Ministers, which we will have next week. I encourage him to take those opportunities, because this is an important matter. If changes can be made that lead to a reduction in such bogus calls, and therefore to the more effective use of emergency services, that would be an important improvement for people across the country. I will refer the points he has raised to the relevant Ministers and encourage them to look into the matter.