Backbench Business

Debate between Stephen Timms and Heidi Alexander

Thursday 16th March 2017 Westminster Hall

[Heidi Alexander (Lewisham East) (Lab)]

It is a pleasure to follow the hon. Member for Glasgow South West (Chris Stephens). I congratulate him on securing the debate and, like him, I thank the Backbench Business Committee for giving us this opportunity today.

Lewisham jobcentre, which is based in my constituency, is one of the jobcentres earmarked for closure. In my borough the unemployment rate is higher than average. We have 3,100 people in receipt of either jobseeker’s allowance or universal credit, who have a reason to visit the jobcentre once a fortnight. Another 15,000 people in the borough of Lewisham receive employment and support allowance or income support. Although they visit the jobcentre less frequently, it is estimated that between 100 and 200 of them use the jobcentre in Rushey Green every week.

At the moment the jobcentre is located in the heart of the borough of Lewisham, on a busy street between Lewisham and Catford. It is easily accessible on a number of different bus routes and from five different overground railway stations. The Department for Work and Pensions proposes to close that much needed, busy jobcentre in my constituency and relocate it to another office that it has in Forest Hill. That office is small, and although there is a proposal to expand into some of the space available in that building, my fear is that we will squeeze staff from the main jobcentre in Lewisham into unsuitable, smaller premises in Forest Hill that are less accessible.

I know that the DWP is exploring taking up some space in a council-owned building called Eros House. I ask the Minister to do everything he can to ensure that the local presence of the DWP is able to pursue that option. It is no good sending people down to Bromley from Lewisham or trying to run those services from a constrained site in Forest Hill. It is vital that we can have that easily accessible location at Eros House in Catford.

Let me take a minute to reflect on how we got here. The lease arrangements for the DWP have been in place for 30 years and they are coming to an end. For the last six months an agent has been looking to secure space in a central Lewisham location, but has been unable to find any. I do not know whether the process should have started sooner, so that consideration could have been given to the new developments in the borough of Lewisham to ensure that appropriate space could be found. We find ourselves in this situation partly because of the Government’s changes to permitted development rights and the planning system in the last few years. The owner of the building that the jobcentre is currently located in has decided to convert that office building to residential under permitted development rights, and there is a real problem sourcing office space in central locations, particularly in London.

I am concerned about the impact on people who rely on the jobcentre to access the help, advice and support that the hon. Member for Glasgow South West talked about. As politicians, we spend a lot of time talking about how much money is paid to individuals in benefit and less time on exactly what support is provided to help people back into work. It goes without saying that people need to be able to get to that help and support easily. I know that the consultation process and equality impact assessment might not kick in for some jobcentres in London because of the issue of being within 20 minutes to the next jobcentre, but anyone who has sat on a bus on the south circular in south London trying to get from one place to the next will realise that 20 minutes in theory is not always 20 minutes in practice.

I agree entirely with what the hon. Gentleman said about the move to digital services. Some of the people in my constituency who use the jobcentre frequently will want to see somebody face to face. At my own advice surgeries every fortnight I see between 25 and 40 people, which is testament to the fact that people want to speak to somebody directly.

We need to provide tailored support to individuals trying to get back into work. I was interested to read an article in the Evening Standard on 31 January by the Secretary of State for Work and Pensions about the disability unemployment rate in London, in which he wrote:

“The gap between the number of disabled people in work compared with the employment rate of non-disabled people in London is around 28 percentage points—a figure that is frankly unacceptable in 2017.”

I agree with the Secretary of State about that, but it is a bit rich for him then to say:

“We’re building a locally-based system that works with businesses in the area and can offer people intense support”.

I think that is a bit rich, because in London the DWP is proposing to close one in three jobcentres: 22 of the capital’s 73 existing jobcentres. Of the 22 that are closing, 15 are located in boroughs with a higher than average claimant count, and, as we know, London has a higher than average claimant count than the country as a whole.

I am also concerned that the rate of unemployment among young people, the disabled and those from black and minority ethnic communities is higher in London than the national average. In fact, Office for National Statistics data from last September showed that BME unemployment in London stood at 9%. Ministers should review the criteria they use to determine the closures.

[Stephen Timms (East Ham) (Lab)]

I am listening with great interest to the case that my hon. Friend is making. One of the puzzling things about the closure programme is that the Government also want to increase the workload of jobcentres and want some people to go more frequently. They also want to introduce conditionality for people who are in work. It is difficult to see how those additional tasks can be managed at the same time as shutting down so many jobcentres.

[Heidi Alexander]

I entirely agree with my right hon. Friend, who has huge expertise and experience in this area. Ministers need to review the criteria that they use to determine which closures are subject to full public consultation processes. We have not yet seen an equality impact assessment of the closures, which is absolutely critical in a London context, for the reasons that I have set out.

I urge the Minister to have an eye to the future as opposed to the past. The Government might pat themselves on the back over employment rates—we could have a discussion another time about the nature of the employment that has been created in recent years—but they need to think about what might happen over the next couple of years. I detect some complacency among Ministers about Brexit and its economic consequences. In my constituency, we are heavily dependent on jobs in the financial services industry and in professional services that support industry such as cleaning, security and employment agencies. Some of my low-paid constituents work in retail and hospitality.

I am concerned about the prospects for employment should we see the movement of financial services from London to other cities in Europe. If we are likely to see an increasing caseload in jobcentres, allied to the issues that my right hon. Friend the Member for East Ham (Stephen Timms) has set out about how individuals’ interaction with jobcentres is changing, then the Government’s proposal is short-sighted and could have serious long-term consequences for people’s ability to get back into employment. I ask the Minister to review the closures across London and to look in detail at what provision can be made in central Lewisham for my own jobcentre.

English for Speakers of Other Languages

Debate between Stephen Timms and Heidi Alexander

Tuesday 3rd May 2011 Westminster Hall

[Heidi Alexander]

My hon. Friend makes an excellent point, and I will come on to those matters later in my contribution.

One reason I requested this debate is because a couple of weeks ago I had the privilege of meeting a group of ESOL students at the Granville Park education centre in my constituency. About 25 women sat in a classroom in Lewisham and asked me whether their individual circumstances mean that they will have to pay for their courses this September. They wanted to know why the Government are making changes to the funding of ESOL courses, how much money will be saved, and why the Government are taking away the one thing that offers them a lifeline out of poverty and the chance of a better life. They wanted to know whether the Government are pushing through the changes simply because they think that they can get away with it. The people affected by the changes, such as those women, are some of the least likely to be able to mount a campaign against them. Suffice it to say, I struggled to answer their questions.

The ESOL students I met in Lewisham come from all over the world. Some are eastern European, some African, some Asian and some from the middle east. Some have come to this country recently, and others have been here for many years. Most are not in receipt of active benefits and do not receive jobseeker’s allowance or employment support allowance. Many of those people have husbands in relatively low paid jobs, and many are in receipt of tax credits. Most have children in local schools and told me that they want to improve their English in order to get a job. Without exception, all of them told me that they want to speak better English so as to get on in life and be able to speak to their doctor, their neighbours and their children’s school teacher.

[Stephen Timms (East Ham) (Lab)]

My hon. Friend makes a powerful case and I wonder whether her experience has been similar to mine. Priory Park in my constituency has written to me to say that out of 42 students in the three classes run by that centre, only one receives benefits that will qualify them for such support in the future.

[Heidi Alexander]

That has certainly been my experience in Lewisham, and research by the Association of Colleges shows that a significant number of people who study ESOL courses are in receipt of inactive benefits.

I was talking about the sorts of people whom we find in English language classes across the country. Some people in the UK may ask how it is that those who cannot speak English are living in the United Kingdom. I have some sympathy with such a sentiment, although I wonder how many Brits living abroad make little effort to learn the local language. More seriously, the circumstances that led to some people—refugees in particular—coming to this country in the first place did not mean that they could say, “Hang on a minute, let me brush up on my English language skills.” Like it or not, there are people in this country, many of whom are British citizens, who have poor language skills.

When the Prime Minister tells us how vital it is that all migrants speak the language of their new home, I agree with him. When he says that practical things can make a big difference to community cohesion, I agree with him again. When he says that the presence in neighbourhoods of significant numbers of people who cannot speak the same language as those already living in the area can cause discomfort and disjointedness, I agree with him for a third time. Why on earth, therefore, are the Prime Minster’s colleagues, including the Minister present today, making it harder for people to learn English? It is completely nonsensical. Many other countries make language training compulsory for new arrivals, but we are in the unique position of running the risk of making it harder to learn English.

The situation that I described of the ESOL class in Lewisham is replicated in towns and cities up and down the country. A recent survey carried out by the Association of Colleges found that at least 90,000 ESOL students are on inactive benefits—that is 90,000 people who currently have access to free language tuition but will not if they start their course in September. According to the survey, 74% of those people are women. The AOC’s survey also found that over half of ESOL students receive inactive benefits—income support, working tax credits or housing benefit—but that only 14% receive the so-called active benefits of jobseeker’s allowance and employment and support allowance. Did the Minister realise that when he published his skills strategy last November, and did he realise that roughly two thirds of ESOL students on inactive benefits are women? I know that he has promised an equality impact assessment of the changes to ESOL funding, as distinct from the broader assessment carried out by the skills for sustainable growth strategy, but where is it? Will he update us on when that assessment will be published?

One of the most perverse things that strikes me about the changes to the way that ESOL is funded is that we could end up in a situation where money has been allocated to colleges and other providers for courses such as ESOL, but they will not be able to use it. There is a serious risk that Government funding will just sit in bank accounts during the coming academic year because the students who should be on those courses simply will not be able to pay their half of the course fees.

The Government seem to have acknowledged that that could be a problem in the most recent guidance note published by the Skills Funding Agency. Paragraph 53 of guidance note 7 states:

“The Agency recognises that new rules on learner eligibility and fee remission mean that many colleges and training organisations will have to make significant shifts in their provision in order to earn the allocation they have received for 2011/12. Given the scale of the challenge, the Agency will consider some transitional flexibility, to support colleges and training organisations making that change.”

Paragraph 54 states:

“At the end of the year, if the Agency is satisfied that a transition plan has been successfully implemented during 2011/12, the Agency will agree a manual adjustment to the final claim, to reduce the amount of funding that would otherwise be subject to clawback.”

Will the Minister explain whether that means that colleges that cannot spend their adult education budget on ESOL courses next year because the students simply will not be coming through their doors can keep the money that they would otherwise have spent?