Jhoots Pharmacy

Debate between Stephen Kinnock and Richard Foord

Wednesday 15th October 2025 Commons Chamber

[Stephen Kinnock]

That is an excellent suggestion; I will do that. We are hearing colleague after colleague say that staff are not being paid, and if there is clear evidence of a breach of employment law, we absolutely need to look at that. I will follow up on my hon. Friend’s suggestion.

[Richard Foord (Honiton and Sidmouth) (LD)]

We have heard again this afternoon the line from the Minister that pharmacy staff are employed not by the NHS but by pharmacy businesses, and that this is just a dispute between staff and the pharmacy business that should be raised in the first instance with ACAS. Holli Froggatt from Sidmouth, a former member of Jhoots staff, has written to me to say that staff have emailed Jhoots begging for their wages as they have empty bank accounts. In normal circumstances, the Government like to lean on pharmacies to take the pressure off GPs, with such schemes as Pharmacy First, so how can the Minister simply wash his hands of this situation when staff have gone for three months without pay?

[Stephen Kinnock]

I do not think that is an accurate characterisation of what I am saying. I am saying that we are taking action against Jhoots from the regulatory point of view, and there is clearly a glaring issue with the payment of staff. That needs to be taken forward through the industrial relations process, both through ACAS and the PDA. We will give all the support we can to both those organisations to ensure that Jhoots is held to account.

Access to Dentistry: Somerset

Debate between Stephen Kinnock and Richard Foord

Tuesday 1st April 2025 Westminster Hall

[Stephen Kinnock]

I absolutely agree. Two big things need to happen. First, the General Dental Council needs to do more to get more exams in place for those very well-qualified dentists. Of course, they have to pass the British exam. We cannot have people practising in Britain who have not passed that exam, but the availability of the exam has been too limited and that needs to change. The other thing is provisional registration. Some work can be done to expedite the registration of an international dentist, but more needs to be done on that as well. I will meet the head of the General Dental Council shortly, and I will convey those messages to him.

Recruitment and retention issues are not limited to dentists; there are difficulties across the whole dental team, including dental nurses, hygienists, therapists and technicians. In the past five years, there has been a 15% reduction in courses of dental treatment being delivered across England, and 28% of adults in England—a staggering 13 million people—have an unmet need for NHS dentistry. As a result, we hear too many stories about people who are unable to access the care they need, and some horrific accounts of DIY dentistry that nobody should have to resort to.

Dentistry rightly receives a lot of attention because of its dismal state, and I am grateful to the National Audit Office and Public Accounts Committee for their interest in the previous Government’s dentistry recovery plan. It is evident that the plan did not go far enough.

[Richard Foord]

The Minister talks about the previous Government’s dental recovery plan, and part of that was to impose a firmer ringfence on dentistry spending so that there was not an underspend that was reallocated elsewhere. The previous Government tasked NHS England with collecting monthly returns from ICBs to establish spending as against the allocation. Now that NHS England is being scrapped, will we still see that monitoring of ICBs to ensure that the spending matches the allocation?

[Stephen Kinnock]

I take the hon. Gentleman’s point about the ringfence, but in a way, ringfencing addresses the symptoms, rather than the cause, of the problem. The fundamental cause of the problem is the amateurish way in which the previous Government set up the NHS dentistry contract so that it does not incentivise dentists to do NHS work. That is what leads them to drift off. In a sense, we can do all the ringfencing we like, but if the workforce that we need is not incentivised to do the work that we need them to do, we are going to have that problem, because they vote with their feet. That is why the radical overhaul of the dentistry contract is the key point. However, I agree with the hon. Gentleman that once we have got a contract that works, we must ensure that every penny that is committed to NHS dentistry is spent on NHS dentistry, rather than the absurd situation that we have now, in which we constantly have underspends in the NHS dentistry contract while demand for NHS dentistry goes through the roof. It is a truly bizarre situation.

I return to the subject of the dentistry recovery plan. The new patient premium, introduced by the previous Government, aimed to increase the number of new patients seen, but that has not happened. In reality, since the introduction of the previous Government’s plan, there has been a 3% reduction in the number of treatments delivered to new patients. It is clear to this Government that stronger action is needed, and we are prepared to act to stop the decay.