Oral Answers to Questions

Stephen Kerr Excerpts

Monday 15th October 2018 Commons Chamber

[Guy Opperman]

There is extensive engagement with the various organisations, and the Department is working hard to ensure there is full support for the disabled claimant, whether that is through the severe disability premium or our recently announced universal support fund.

[Stephen Kerr (Stirling) (Con)]

7. What assessment she has made of the effectiveness of the advice and support offered to recipients of universal credit in Scotland.

[The Minister for Employment (Alok Sharma)]

We have over 1,600 work coaches across 84 jobcentres in Scotland, who are trained to offer support and advice to claimants. As the Secretary of State pointed out earlier, we have a brand-new partnership with Citizens Advice Scotland.

[Stephen Kerr]

Citizens Advice’s Stirling district is a superb independent source of advice, having published a plain English guide to universal credit. Does the Minister agree that independent advice on benefits is essential and that ensuring it is provided without political point scoring from the Scottish Government and local government will serve claimants better?

[Alok Sharma]

I congratulate my hon. Friend, who is a great champion of his constituents, and he works very well with the local jobcentre. He is absolutely right: what Citizens Advice is providing is a huge amount of experience; it is an independent organisation with a national footprint. I absolutely agree that the last thing the vulnerable need is political point scoring. What they want is support, and that is what they are getting under universal credit.