Royal Mail

Stephen Flynn Excerpts

Thursday 17th June 2021 Westminster Hall

[Stephen Flynn (Aberdeen South) (SNP)]

It is a pleasure to see you in the Chair, Ms McDonagh. I pay tribute to the hon. Member for Wantage (David Johnston) for securing this important debate. He certainly got his points across to the Minister, and I certainly hope that the Minister will respond to them in full. Indeed, the points raised by all three speakers have been clear and substantive, and they have outlined the concerns that they and their constituents most definitely have in relation to the performance of Royal Mail.

I had a discussion last night with a colleague in and around the Royal Mail. It is not often that, as nationalists, we talk about British institutions that are perhaps more favourable in our eyes. Of course, in that regard, the Royal Mail is something that the public loves and has loved for many decades, if not centuries, in its previous guises. I think we actually compared it to Concorde, in terms of its being the only two British institutions that we were perhaps in favour of. That is probably the only time the Royal Mail has been compared to Concorde, but the wider point is that it is an institution that, across the UK, we all hold in extremely high regard. However, the Government betrayed that high regard in 2013 when they sought to privatise the Royal Mail—a disgraceful decision that has not, to the best of my knowledge, been mentioned in the debate so far today, which I think is remiss. In many ways, that could be the root of some of the problems for us as Members of Parliament and for the public in terms of influencing the direction of the Royal Mail’s priorities.

As we can see and as we have heard, the Royal Mail’s performance in meeting its targets for first-class deliveries, and second-class deliveries as well if I recall correctly, has not been up to scratch. The pandemic has obviously played a role, but Royal Mail was not meeting its targets in the years prior to that; it was close, but it did not meet them. We have heard the consequences of that for individual constituents from the three previous speakers. Indeed, I have been contacted by constituents as well, as I am sure all Members have, in relation to absolutely essential items that were not delivered.

Although we have seen Royal Mail struggle, we have the converse situation with its profits, which are at a record high—I believe it made a £762 million pre-tax profit, which is absolutely remarkable. The hon. Member for Wantage was absolutely right to highlight that in terms of what Royal Mail’s priority is at this time. If it is parcels, it should be clear, open and transparent about that, and the public could determine whether that is a suitable priority for the organisation. At the risk of repeating myself, it would be more beneficial if this place had more of a say in that. Of course, it does not, because of decisions taken in previous years, but we are where we are.

The issues that have been highlighted are pertinent, and it would be remiss of me as a local Member in Aberdeen not to mention the closure of post office counters. I am of course very cognisant of the fact that the Royal Mail and the Post Office are separate, although the Government do have some control in relation to the Post Office. However, I should reflect on the fact that post office counters in Aberdeen are being closed, in Torry and in Kincorth in my constituency. That is deeply, deeply frustrating and will leave those communities behind, to the detriment of the people who live in them, just as the performance of Royal Mail will be to the detriment of the constituents from across the UK we have heard about.

I will bring my remarks to a close because I am conscious that much of what can be said has already been said, but I want to finish on an important point that the hon. Member for Dulwich and West Norwood (Helen Hayes) made at the outset of her remarks. We must pay tribute to the staff for the work they have done over the course of the pandemic. I cannot imagine how difficult it has been for them to manage the workload, taking into account social distancing, their own pressures and the outbreaks that have undoubtedly happened in Royal Mail facilities, as they have everywhere else. I place on the record my thanks and tribute to them. I wish them well going forward.