(9 years, 11 months ago)
Commons Chamber9. What assessment he has made of the recent performance of train services on the great western main line.
In the latest operating period to 3 January, the First Great Western public performance measure was 82.5%. The average for the previous year was 87.7%. Both measures are below the target of 90.3% set by the Office of Rail Regulation for this franchise. I am sure that, like me, the hon. Gentleman has heard Network Rail, the regulator and many MPs saying that this is not good enough.
Is the Minister aware of the concerns expressed by the RMT, TSSA and other organisations and passenger groups about the future provision of buffet cars and guards on First Great Western services? Was she aware of those concerns before the Department awarded a direct award franchise to an extension to the First Great Western franchise?
I am sure the hon. Gentleman, like me, is delighted that this line is receiving so much investment, in the form of billions of pounds for electrification and the new intercity express programme rolling stock to which he alludes, which will transform the passenger experience. I gently encourage him not to read the scaremongering press releases put out by the RMT. I have visited the IEP mock-ups. I have discussed in great detail what the franchising and catering capabilities will be. It is up to the operators to specify, and I am sure he will have seen the East Coast statements that it intends to offer an enhanced catering service on those trains when they are running. I am happy to discuss this further with the hon. Gentleman, but I suggest he looks at the facts, not the scaremongering.