(2 weeks ago)
Commons ChamberThe climate security taskforce is part of the Department for Energy Security and Net Zero’s remit, so I can ask my right hon. Friend the Secretary of State for Energy Security and Net Zero to talk to my hon. Friend about that. The report that he mentions says that analysis shows there is “high confidence” that
“ecosystem degradation is occurring across all regions. Every critical ecosystem is on a pathway to collapse.”
It goes on:
“Global ecosystem degradation and collapse threaten UK national security and prosperity…Without major intervention…this is highly likely to continue to 2050 and beyond.”
So what is already in the public domain makes for sobering reading, and I commend the full document, which is in the public domain, to all hon. Members.
Sojan Joseph (Ashford) (Lab)
This morning, I visited the Churchill school in Hawkinge and had a good interaction with the young children. Most of their questions were about protecting nature, and they repeatedly asked how we can support them to plant more trees. Children care about our environment, so how can we encourage members of the public, and especially Members of the Opposition, to talk about nature and net zero in the same way as those children?
Given the intense heatwaves that we have experienced this year and in previous years, it is vital that children in Ashford have the protection of shade from trees. Academy trusts should be making funds available for adaptation, to mitigate impacts in their schools, and to keep their schools open. We do not want children at home, not learning, and schools overheating to absolutely impossible temperatures. I commend those students, and I encourage them in their efforts.
(1 month, 2 weeks ago)
Westminster HallWestminster Hall is an alternative Chamber for MPs to hold debates, named after the adjoining Westminster Hall.
Each debate is chaired by an MP from the Panel of Chairs, rather than the Speaker or Deputy Speaker. A Government Minister will give the final speech, and no votes may be called on the debate topic.
This information is provided by Parallel Parliament and does not comprise part of the offical record
Sojan Joseph (Ashford) (Lab)
I beg to move,
That this House has considered water supply in Kent.
It is a pleasure to see you in the Chair this afternoon, Mr Twigg. I am grateful to colleagues for coming to the debate, but it is disappointing that we are having to have it at all, after the fourth incident—and the third major one—disrupting the supply of water to South East Water customers in six months. Between November and December, approximately 24,000 customers experienced low water pressure or little to no water supply. When supplies were restored, a boil water notice was issued. In January, about 30,000 customers again had to put up with little or no water supply. In April, around 6,000 customers experienced water supply problems, which South East Water said were
“caused by a burst water main.”
At the end of May, as we know, customers had to cope for 11 days with interruptions to their water supply. On that most recent occasion, around 22,000 customers across Kent, including roughly 4,000 in my constituency, were impacted.
Last week, during an urgent question secured by the right hon. Member for Herne Bay and Sandwich (Sir Roger Gale), I spoke about how, like many of my constituents, I have lost all faith in South East Water due to its repeated failures. Access to clean, reliable water is not a luxury; it is a fundamental expectation. When people turn on their taps, they should be able to rely on a consistent supply of water. That is the absolute minimum any water company should guarantee, but all too often South East Water is not meeting that minimum expectation.
The repeated disruptions are not only inconvenient but deeply distressing for residents, who should be able to rely on water. The impact of these repeated failures is evident from the Consumer Council for Water report last week, which showed that trust in South East Water had been “materially weakened”. More than half of those surveyed now store bottled water at home in case of future incidents.
The most recent incident occurred during a short period of hot weather, when the consequences of shortages can be especially acute. It affected households; farmers, whose livelihoods depend on a steady supply of water; and vulnerable individuals in care homes, where continuity of basic services is critical to wellbeing and safety. The wider economic impact must also be recognised. Hotels, restaurants and pubs across parts of the county were forced to close, losing vital income during what should have been a busy period coinciding with the school half-term holidays.
The hon. Gentleman talked about farmers, who need water to give to their cattle. If they cannot do that, it is almost an animal tragedy waiting to happen. When there are water supply problems, many people suffer, but particularly farmers, who may have to look after 150 to 200 cattle, sheep or whatever it may be. Does the hon. Gentleman agree that farmers need to be looked after as a priority?
Sojan Joseph
I absolutely agree. There are many farmers in my constituency, and I have heard about the challenges they face when there are water shortages and they do not know when the water will come back—even the uncertainty is difficult for them.
For businesses, loss of trade is not simply a temporary inconvenience; it can have lasting repercussions. Taken together, South East Water’s failures highlight a pattern of underperformance that is no longer acceptable and that demands urgent attention and accountability. I welcome the confirmation from Ofwat that the recent incident will be part of its ongoing investigation into South East Water, but can my hon. Friend the Minister set out what actions the Government are taking to strengthen compensation arrangements for customers and what is being done to ensure that those affected by serious outages receive proper support and redress?
I want to recognise those who did their best during very difficult circumstances, including staff from local authorities, other agencies and the health and social care sector, as well as South East Water’s employees on the ground. I would also like to pay tribute to the Water Minister and her officials for the way they actively engaged during the latest incident. In the conversations the Government had with South East Water, did the company give any assurances that lessons would be learned? It is important to have a robust evaluation of the measures put in place to assess what was effective and, more importantly, what needs improving.
According to the company, it used tankers to supply more than 2 million litres of water to its network. More than a week after taps started running dry, I was still being contacted by constituents experiencing supply issues. The company needs to explain why it took so long to restore supply during this and other recent disruptions.
South East Water reported distributing more than 1 million litres of bottled water to customers. However, one constituent on the priority services register did not receive water at her property. After my office intervened on her behalf, we were informed that water would be delivered later that day, by which time the constituent had confirmed that her supply had already been restored. The issue of people on the priority services register being left waiting for water was raised in the House during previous outages, but it continues to arise. In any evaluation that takes place, consideration needs to be given to the location of water distribution stations. Those living in rural areas, elderly residents or those without access to a car cannot travel far to collect bottled water. Provision must reflect need.
Communication is another persistent failure. Constituents received little or no information, and updates were often inconsistent. I know that is something that the Water Minister has raised with the company, but it is simply not good enough for constituents to be left wondering what is happening to their water supply, or when it will be restored.
South East Water’s communication with Members of Parliament also needs to improve. During the recent meningitis outbreak, alongside daily updates from the UK Health Security Agency, MPs were offered regular virtual meetings to answer questions. Although South East Water sent out daily email updates, the information I received from constituents often contradicted what the company was saying. It took direct contact from my office to request a virtual briefing before one was arranged.
Of course, the most important lesson to be learned is how to prevent future water supply disruption in the first place. Each time an incident occurs, a different reason is given, whether that is a plant failure, severe weather, a burst water main or increased demand during hot weather. Those explanations do not change the underlying reality: for years the company has prioritised shareholders’ interests over those of its customers, and has failed to make the necessary investment in its infrastructure.
After years of under-investment, South East Water’s ageing and leaking infrastructure is struggling to cope. That cannot be allowed to continue. After all, if my constituents have poor service from their telephone provider, they can change their network, but because water companies have a monopoly, South East Water’s customers have no choice but to put up with this failing company.
This lack of resilience in our water infrastructure is particularly concerning, given the need for more housing in my constituency and across the county. During the Conservative Government’s last year in power, planning applications were at their lowest point for a decade. As we look to fix this problem, it is important that housebuilding takes place with natural resources such as water in mind. That includes ensuring that water companies and housing developers make the necessary investment in infrastructure.
What action can the Government take to give councils, such as Ashford and Folkestone and Hythe in my constituency, and other planning authorities confidence that all water companies make that investment, to ensure that current needs are met and that future growth, including the demand for affordable housing, can be supported? Building on the proposals set out in the water White Paper, will the Minister update the House on what action the Government are taking to deliver a water system that the people of Kent can depend on?
Climate change makes this challenge more urgent. Last week, the Environmental Audit Committee took evidence on the impact of extreme heat, and we heard that we are likely to see more frequent heatwaves and periods of extreme temperatures. Kent and the south-east of England will be particularly exposed, which will have implications for water supply. Hotter weather increases demand, while dry summers reduce availability. As the Environment Agency has pointed out, Kent is already marked by exceptionally low rainfall.
While I welcome the proposed Broad Oak reservoir, South East Water is not expected to submit a planning application until 2028 at the earliest. That will take time to deliver, and even if it is in place, further action will still be required to safeguard supply. In last week’s urgent question, the Minister mentioned that the Government are looking at desalination plants as part of the longer-term answer to water supply challenges. Those could provide a reliable source of clean drinking water that is independent of rainfall, particularly during prolonged dry periods. I would welcome further details on the role the Government see for desalination within a balanced, long-term strategy for Kent’s water supply.
I would like to ask the Minister one final question. This Government have taken strong action by nationalising the steel industry to protect it for future generations. They have also addressed the failure of rail privatisation by bringing rail companies back into public ownership. Given the steps they have already taken on water, which include passing the Water (Special Measures) Act 2025 and giving the Environment Agency more powers to monitor water companies, what consideration have the Government given to taking failing water companies into public ownership?
Sojan Joseph
I thank the Minister for all her work, and all my colleagues, who are united on this issue. I thank the local authorities that reached out to raise their concerns, including the leader of Ashford borough council, who is here to raise his concerns with us all.
Many issues and impacts can be measured, but, as the shadow Minister, the hon. Member for Epping Forest (Dr Hudson), mentioned, when things like this happen, the mental health impact is not measurable, and it is important that all parliamentarians think about that. This is not a small matter for those with small children or animals.
Once again, I thank everyone for their contributions. We need to continue putting pressure on the water company to improve its service.
Question put and agreed to.
Resolved,
That this House has considered water supply in Kent.
(1 month, 3 weeks ago)
Commons ChamberUrgent Questions are proposed each morning by backbench MPs, and up to two may be selected each day by the Speaker. Chosen Urgent Questions are announced 30 minutes before Parliament sits each day.
Each Urgent Question requires a Government Minister to give a response on the debate topic.
This information is provided by Parallel Parliament and does not comprise part of the offical record
Sojan Joseph (Ashford) (Lab)
Like many of my constituents, I have lost all faith in South East Water after its repeated failures to deliver adequate standards for customers in my constituency and across Kent. The latest incident left around 4,000 of my constituents having to cope for days with no water entirely, an intermittent supply or low water pressure. South East Water’s failure to invest in infrastructure means that I have no confidence that it will be able to provide a basic standard of service. Moreover, it kept in place the hosepipe ban until February, and there was no preparedness for the coming hot weather, so there is a lack of understanding by the senior leadership within that organisation. What practical measures can the Government take to ensure that we will not suffer in the coming summer months?
I share my hon. Friend’s outrage at the situation. He has been a fantastic champion for his constituents in raising this matter with me a number of times. On the immediate action that South East Water can take, we have said to the company that it needs to be prepared for future hot weather during the summer. What is its resilience plan, what actions will it take and where can it identify immediate actions to take? The longer-term solution is greater water storage. Fundamentally, this company is a water-only company. It has one job—that is all—and that job is to supply water, and it is, quite frankly, astonishing that it is failing to do that at the moment.
My hon. Friend will be aware that South East Water is under investigation by Ofwat and the Drinking Water Inspectorate as to whether, because of its recent credit downgrade, its licence conditions have been broken—so serious actions are being taken against the company. I will, of course, update the House as soon as I hear more about the actions it will be taking in the immediate short term. I should also say that the CEO has offered his resignation and the chair has already resigned. There is an interim chair, and the CEO is currently there while the organisation looks to replace him.
(8 months, 1 week ago)
Commons ChamberI urge the hon. Gentleman in the first instance to request a meeting with the local Environment Agency area director and to ask what further evidence is required to enable them to seek a prosecution. Of course, if he is not satisfied after having that meeting, he should write to the nature Minister.
Sojan Joseph (Ashford) (Lab)
It took four years before statutory bodies did anything about the waste dumping in Hoad’s Wood near my constituency after it was originally reported. Can the Minister tell us more about how she hopes to work with local authorities such as mine in Ashford to ensure that immediate actions are taken against people committing these appalling crimes?
My hon. Friend is right to be angry about the incidents that he is seeing in his constituency, and this is one of the reasons we have increased the Environment Agency funding for waste crime enforcement by 50%. Of course, we are always keen to work with all local authorities and to share best practice to ensure that all of them are going after these waste criminals.
(1 year, 3 months ago)
Commons Chamber
Sojan Joseph (Ashford) (Lab)
I congratulate my hon. Friend the Member for Norwich South (Clive Lewis) on his success in the private Member’s Bill ballot and on bringing forward this Bill, which deals with such an important topic. He deserves great credit for continuing the national debate on the quality of our waterways.
I know from the many emails I have received since my election in July that my constituents in Ashford, Hawkinge and the villages are angry about the state of our waterways, and they have every right to be angry: the latest figures for my constituency show that the waterways that were polluted by sewage 1,127 times in 2023. This was allowed to happen as a result of 14 years of mismanagement and weakened regulation of the water industry by the Conservatives.
The polluting of our local waterways has a real-world impact: it risks damaging our ecosystems and having an impact on people’s health. Not long after I was elected, I was contacted by a primary school in my constituency. At the end of the summer term, the school had a lovely tradition of taking some of its children to paddle in the Great Stour, which runs near the school. However, the school contacted me to say that when it took children to the river at the end of last year, 25% of those who had splashed and paddled were ill within 24 hours.
I will give another example. A constituent who regularly swims in the channel off the coast of the constituency of my hon. and learned Friend the Member for Folkestone and Hythe (Tony Vaughan) contacted me to express his deep concern about the amount of sewage that was allowed to be pumped into the sea from the combined sewer overflow. Those are just two examples of how pollution has been permitted in our waterways. This unacceptable and unforgivable destruction of our waterways should never have been allowed to happen, but that is exactly what the Conservatives did when they were in power.
Many of my constituents contacted me in advance of the Bill’s Second Reading to let me know how important water quality is to them. Water is a resource that we all rely on, and they rightly feel that the system is failing them, with polluted waterways, declining service standards and increasing bills. Water companies are failing to deliver for their customers and the environment, and the public have rightly had enough. I welcome how, since my hon. Friend the Minister and colleagues entered office, they have taken immediate measures to address the failures of the last 14 years, including ensuring that funding for vital infrastructure investment is ringfenced. I was pleased to see that compensation for households and businesses will be doubled when basic water services are affected.
I was proud to support the Water (Special Measures) Bill, and I was delighted to see it receive Royal Assent last month and pass into law. The strengthening of the enforcement regime is an important sign to the water industry that things have changed under this Labour Government and that Labour Members will not tolerate the poor standards of the last 14 years. I want to see a fundamental transformation of our water industry. I also want the waterways in Ashford, Hawkinge and the villages, as well as the rest of the country, to be cleaned up and restored to good health.
I will not, however, support my hon. Friend’s Bill, as the measures that he proposes go too far. I do not think it is the right time for them. This is an important issue, and we need to talk about it, but I am not convinced that bringing water services into public ownership would guarantee better services.
We have heard, seen and experienced that in our NHS. What happened there? We brought in NHS England to fix the problems and now, 14 years later, we are getting rid of NHS England. We have heard hon. Members talk about standards in our schools and the standard of our roads. Is it the right time for the measures in the Bill, or is it time to take responsibility and undertake the action that Labour came into government for? In eight months, we have moved fast and taken strong actions. Should we not give those new Acts time to come into effect and see if things get better?
For how long does my hon. Friend think we should polish the turd—we can probably find that floating in most of our rivers—of privatised English water?
Sojan Joseph
I would like to see things get better immediately. We cannot carry on as we have any longer, but what guarantee is there that by taking water into the public sector, the public’s water bills will come down and they will get the service they expect?
We see problems in our public sector. For example, the NHS does not have the workforce to do the job, and we have seen waiting lists go up. Can we wait for two days before getting the water supply back in our houses if we do not have enough people to do the job? Is this the right time for the changes in the Bill, or should we give time for the actions we have taken already to come into effect and see if things get better? That is why now is not the right time to do this, but we need to talk about it because it is an important subject. I congratulate my hon. Friend the Member for Norwich South on introducing the Bill, but we should continue talking about and monitoring this, as it is the only way to move forward.