Post Office Horizon: Compensation and Legislation

Debate between Siobhan Baillie and Kevin Hollinrake

Monday 26th February 2024 Commons Chamber

[Kevin Hollinrake]

I thank the right hon. Gentleman again for his tireless work over the years and, indeed, for his work in recent months on the advisory board. It is hugely important for accelerating this process.

We have discussed Capture on a number of occasions. It is important that we have the right body of evidence on that, and I am keen to work with the right hon. Gentleman to make sure that we do. Clearly, intervening in matters that were independently decided by the courts is a step we take very rarely—it is unprecedented in this context—but I am happy to discuss that further with him and to help him seek evidence from the Post Office where he needs more evidence on this issue. We discussed it last week, and I am keen to make sure that we have the process running as independently as possible.

I can assure colleagues, any claimants out there and the wider public that every single process—not least the GLO scheme and the overturned convictions scheme—has an independent reviewer. It is Sir Gary Hickinbottom for the overturned convictions scheme and Sir Ross Cranston for the GLO scheme. These are very highly regarded individuals, who will make sure that postmasters who come forward are fairly treated and get the redress they deserve.

[Siobhan Baillie (Stroud) (Con)]

I welcome the care that has been taken to set out how extraordinary this circumstance is and the fact that we are not leading ourselves into setting any precedents. I also welcome scrutiny of the Bill as it comes forward.

On compensation, it is right that evidence is checked and that we are thorough, but I am concerned that the Government’s payment clock will start to run only when they are satisfied that they have all the information on individual cases. It is very difficult for some postmasters to collate documents covering 20 years, some of which have been destroyed or damaged. This is causing a lot of stress, in a similar way to what my right hon. Friend the Member for Witham (Priti Patel) described. Will the Minister explain the Government’s position regarding evidence? Given the process of trying to speed up the payments, are we able to get to the point at which we are taking a view on claims, so that we can kickstart the 40-day process and get the money out the door?

[Kevin Hollinrake]

I thank my hon. Friend for her engagement with this issue and for her work on behalf of her constituent, whose case I am very aware of. Yes, we absolutely should be taking a view where evidence is impossible to obtain. Of course, it is fair to request certain bits of information to support a claim, but where such information is not available because it pertains to 20 or 25 years ago, it would be unreasonable to expect that as the basis for a claim. As I said earlier, where there is an absence of evidence but a broader claim that is compelling, there is no doubt that the claimant should get the benefit of the doubt, and I am very keen to make sure that her constituent gets compensation as quickly as possible.

Horizon: Compensation and Convictions

Debate between Siobhan Baillie and Kevin Hollinrake

Monday 8th January 2024 Commons Chamber

[Kevin Hollinrake]

It is tragic to hear about what happened to Mr Singh Butoy; I thank the hon. Gentleman for his work in drawing awareness to that case. As I said, people in these situations want two things: rapid compensation and the holding to account of the people responsible. We are keen to deliver on those two key things. We want to make it easier to overturn convictions and, once that has happened—from what the hon. Gentleman has said, it seems that Mr Singh Butoy’s conviction has been overturned—we want there to be access to rapid compensation, which we can deliver through the fixed-sum award or the full assessment route.

We also want to make sure that we hold people to account. Sir Wyn Williams’s inquiry is responsible for identifying exactly what went wrong and who was responsible. It is due to report later this year; we do not want it to carry on for years, but we want to give it the time and breathing space to do its job properly and we do not want to put any artificial limits on its ability to do that. We hope that the inquiry will end this year and report shortly after. We are keen that any actions against organisations or individuals can be taken at that time.

[Siobhan Baillie (Stroud) (Con)]

As my hon. Friend knows from meetings and debates, my constituent, sub-postmistress Nichola Arch, moved me to tears when she described the public shaming and abuse that happened in our usually kind Stroud constituency at the time of the scandal. Her grown-up child has only ever known her as the post office lady fighting faceless corporations who lost jobs and her house in the meantime.

Given how people were treated and their losses, there is no one type of victim. That makes the issue hellishly complicated and it is really difficult to compile evidence. Will my hon. Friend use the national energy now behind this case to work with his excellent officials, who have worked incredibly hard on this, to simplify the schemes yet further? For example, could the £600,000 lump sum be done at levels that require limited and defined evidence, so that people are not exhausted yet further?

[Kevin Hollinrake]

I thank my hon. Friend for her question and her work on behalf of Nichola Arch, whose case is one of the most prominent in this scandal. She is right to say that assessing loss is complicated, which is exactly why I work with officials. I agree with her description of them as excellent; they are just as passionate about delivering compensation as Members of this House. We are working on a daily basis.

My hon. Friend is also right to say that the fixed-sum award for overturned convictions simplified things significantly. A significant number of people have full and final settlements on an overturned conviction—30 people have chosen that route so far. But I hear what my hon. Friend is saying about a simplified process in other areas of compensation. That is certainly something we are working on and looking at wherever we can.