Online Abuse Debate

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Online Abuse

Simon Hart Excerpts
Thursday 7th July 2016

(8 years, 5 months ago)

Commons Chamber
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Simon Hart Portrait Simon Hart (Carmarthen West and South Pembrokeshire) (Con)
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I thank the Backbench Business Committee and my right hon. Friend the Member for Basingstoke (Mrs Miller) for giving us the opportunity to talk about this issue. Like many others, I suspect, I came to it as a result of a few incidents being reported in my constituency. I thought I was on the brink of uncovering a fairly limited, isolated and occasional problem, but on looking more deeply into the subject, I quickly discovered that it was a huge issue affecting vast numbers of people, young and old, and not just in my own patch of west Wales but across the UK.

The extent of the problem is well illustrated by information from Victim Support, which has worked with more than 12,000 children in schools over the last three years. It tells us that 56% of those kids were identified as victims of online crime—a staggering and worrying statistic; that 41% reported persistent and targeted bullying online from their peers; and that a third reported being sent non-requested online pornography. That is probably a significant underestimation of the problem, because, as we know, many people might be fearful of reporting abuse or might not know how or where to go to make a complaint.

I do not want to repeat my right hon. Friend’s contribution word for word, but this problem does not just impact on young people and their families. We are talking about racism, gender issues, homophobia, anti-Semitic abuse, disability issues and prejudice and intimidation, including in respect of religion, shape, style, sexual orientation and, in some cases, people’s everyday beliefs. YouGov recently surveyed just over 2,000 adults: 81% reported bullying as commonplace in school; 56% reported it as commonplace at work; and 64% believed it was widespread throughout society. I wonder what the contrast would have been had YouGov undertaken that survey five or 10 years ago.

Online abuse knows no boundaries: it affects the old, the young, the vulnerable, and it can, these days, be worryingly anonymous. It was described to me the other day as being like a persistent headache from which one simply cannot escape—there is no safe place or private little haven where one can escape the impact of the online bully. It can lead to reputational damage, financial loss, job loss, mental health issues, relationship breakdown, isolation and even, in the worst cases, suicide.

As we have discovered, part of the problem is that no one knows exactly how big the issue is. This is what we are trying understand. With over 30 pieces of legislation covering a variety of crimes, it is difficult to get a clear picture. The closest we got were statistics, courtesy of the Library, on the number of prosecutions under section 127 of the Communications Act 2003. In 2004, 143 people were cautioned, proceeded against and found guilty under this section. In 2014, that had risen to 1,209, and that represented an 18% increase on 2013. One figure on which we can rely, therefore, is the dramatic increase in the number of prosecutions under that one single piece—out of 30 pieces—of legislation.

There is a concern about consistent terminology. We seem unable to define clearly exactly what online abuse is. We all have our own private views, but there seems to be some misunderstanding within the law over exactly what “online abuse” means. Without that definition, there can be inconsistencies in the application of the law and in the assistance people get from those charged with protecting us from online abuse. We welcome the Crown Prosecution Service interim revised guidelines, but, as I will come to, there remains a question about whether they go far enough.

I am a little concerned that the Government earlier this year said that they

“did not intend to introduce specific additional legislation to address online harassment and internet trolling”.

The reason they gave was that they did not want young people to be unnecessarily criminalised. That is an entirely justifiable position, but it demonstrates a narrow awareness of the true scale of the problem and does not take into account the many other target groups of people who find themselves victims of this problem. Previously in the House, the Under-Secretary of State for the Home Department, my hon. Friend the Member for Staffordshire Moorlands (Karen Bradley), referring to the 30 laws, went so far as to say:

“It is imperative that these laws are rigorously enforced.”—[Official Report, 29 June 2016; Vol. 612, c. 327.]

We will have to address that issue with those charged with enforcement.

How does this harassment take place? As we have heard, it is abusive messages online, texts and emails, social media, digital photos used to embarrass the victim, account hacking, sexual grooming, extortion, blackmail and anything else these people can think of. The national stalking helpline, which has been referred to already, has statistics showing that most abusive behaviour is now digital rather than offline. As we become more dependent on online activity, so children and adults find themselves in a world in which there is no escape from this kind of activity.

I have some questions. Do we know the scale of the problem? It seems not. How many people are too afraid to report it? We do not know, except we know there are thousands. How many people do not know how to report it or who to report it to? We do not know that either, other than that it is probably plenty. Are schools equipped to spot the signs, and should the responsibility lie exclusively with schools? I do not think we know that either. Are the police trained? Do they have the resources? Are they serious about dealing with reports? We do not know. Are existing laws satisfactorily enforced? It appears from the Minister that there are further enforcement issues to address.

Do the social media platforms take their responsibilities seriously enough? As mentioned earlier, organisations such as Facebook and Twitter have done a great deal to improve the situation and take the problem seriously, but back when most communication was through printed newspapers—some of us will remember those days—if anyone had written a letter to an editor in the old days when that was possible, containing some of the stuff it now appears perfectly reasonable to put on Facebook or Twitter, there would have been no question of it seeing the light of day; it would have been torn up and chucked in the bin. Now, however, some of those platforms are facilitating some pretty disgusting material, and sort of saying, “Well, it’s up to the victim to complain to the police if they wish.” I am not sure that social media platforms, good work though they have done, are yet in a position that can be called fully responsible.

It is good that the CPS has acknowledged concerns, but bad that the Government do not feel obliged to do anything further at this stage. It is good that such a wide collection of charities, organisations and groups have helped us and are bringing the issue to public attention, and that His Royal Highness the Duke of Cambridge is behind the taskforce on the prevention of cyberbullying. As he put it, we need to stand up to bullies, not stand by.

I am worried that we live in a world where the kind of language, tone, and incidents we read about are becoming so widespread and common that they are almost becoming normal. If they become normal, what hope can we have for children and vulnerable adults who live in that kind of cyber-world? For that reason, I and my right hon. Friend the Member for Basingstoke thought it appropriate to bring the issue to the attention of the House today.

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Caroline Nokes Portrait Caroline Nokes
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My hon. Friend is slightly braver than I am. She earlier used the phrase “keyboard warriors” who we find are incredibly brave in the sanctuary of their own homes, but much more timid in the real world. When online trolls are arrested and we see their pictures in the newspapers, I always think how terribly inadequate they look. The monsters they have made of themselves in people’s minds are often not borne out in real life. They simply do not understand the terror that they can cause.

I have had my own experience and vividly remember a Facebook message from someone purporting to be a woman, hiding behind the photograph of a dead lady whose death had been covered in the newspaper. I was sent the most terrible message, threatening me with rape, torture and, ultimately, death. The greatest lesson I learned from that is that it can take many months to wheedle identities out of Facebook. Facebook appears to have become the bogeyman of this debate, but I think deservedly so. When we find the actual identities, it brings a sense of relief, because they are an identifiable person, albeit not necessarily someone who lives anywhere nearby. Such messages can still be absolutely terrifying however.

Simon Hart Portrait Simon Hart
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Newspapers are not allowed to print libels or defamatory or slanderous comments that somebody else makes. Why can that not apply to social media platforms too?

Caroline Nokes Portrait Caroline Nokes
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My hon. Friend is absolutely right that it should apply to social media platforms, and we as individuals should be able to take action against them much more quickly and effectively. As I said, it is as if the internet has become a wild west. Companies are often registered in the Republic of Ireland and it is difficult from here to get the redress that we want.

Sadly, in this place, we have come to expect the trolling, the bile often spat in the dead of night, sometimes even from professional people, who we might have hoped would value their own reputations and know better. We know that the bar is set higher for Members of Parliament: we are in the public eye and we have to expect a bit of knockabout, as it were. Actually, though, it has gone a great deal further than that.

I pay tribute to the work of the right hon. Member for Normanton, Pontefract and Castleford (Yvette Cooper) to reclaim the internet. If someone sends me something pernicious, one of my favourite tactics, inspired by the hon. Member for Birmingham, Yardley (Jess Phillips), who is not in her place today, is to reply with a picture of a kitten. I presume I will now get trolled for that. We have to reclaim the internet; we have to be bold enough to stand up for ourselves and try to engender a bit of humour and kindness. That is a key point: there is no kindness on the internet, but when did it become okay to play the man and not the ball?

My right hon. Friend the Member for Basingstoke advanced some very cogent and sensible arguments. I know that Ministers have worked hard with some of the leading companies in trying to find practical solutions to the problems of reporting and identifying perpetrators. As we have heard, there are laws relating to harassment and grooming, but there are real anxieties about how victims can report crimes easily and ensure that their voices are heard.