Phone and Broadband Coverage (Herefordshire)

Simon Hart Excerpts

Tuesday 6th January 2015 Westminster Hall

[Jesse Norman]

That is certainly true. It is known in the literature as the tunnel effect. If we are sitting in a queue in a tunnel and the lane next to us starts moving, our initial feeling is optimism. If that lane then continues to move and we do not, that optimism can quickly turn to social frustration. I think that that is what we have seen in this case.

There are bright spots. I do not want to discourage colleagues from recognising that. We now have digital exchanges in Hereford city. We have a 3G femtocell in the village of Ewyas Harold. That just shows the power of this technology when it can be properly rolled out, because the people there are delighted with the progress. However, it has been extraordinarily difficult to achieve any real change.

The mobile infrastructure project, which the Department has very wisely and interestingly rolled out, is a case in point. When the sites to benefit from it were first announced, in July 2013, the ambition was for them to be acquired and built by 2015. That has now slipped to spring 2016. Ten sites were identified in the county of Herefordshire. To date, only two sites in the country—forget the county—have been delivered. That illustrates how difficult it is to achieve change.

[Simon Hart (Carmarthen West and South Pembrokeshire) (Con)]

Does my hon. Friend share the view of one or two of the mobile phone companies that the market has almost become too competitive, and that providers are being forced into the densely populated areas to chase a decreasing margin, which means that rural areas suffer?

[Jesse Norman]

That is an interesting line of thought, which I have not heard of. I wish it could be said that providers were competing for the custom of my constituents, but at the moment they are not making themselves available in any degree at all in many areas, which is why we have so many partial not spots. In any case, the mobile infrastructure project, which is such a worthwhile potential scheme, only targets basic 2G services. Why can we not put 3G and 4G services on those masts to provide a cost-effective universal broadband service?

--- Later in debate ---

[Mr Vaizey]

I agree with my hon. Friend, which is why we put together the £10 million fund. As I said, a number of private providers are trialling such technology. The trials are under way, and we will evaluate them shortly, which will influence phase 3 of our rural broadband programme. It is no secret that our ambition is to deliver superfast broadband to 100% of premises in the UK.

[Simon Hart]

That is good news about take-up in Yorkshire. Before we leave that point, take-up in a lot of rural areas is as low as 18%. It is one thing for the Government to encourage people to take it up, but an 18% take-up rate for such a huge infrastructure project is tantamount to a failure. We must do better than just encouraging.

[Mr Vaizey]

I do not really know how to answer that point. On the one hand, one hon. Member criticises me for putting adverts in newspapers to encourage the take-up of superfast broadband; on the other, another hon. Member asks me to do more to encourage it. We cannot order people to take up superfast broadband, but we can tell them that it is here. We can also make the point that we have some of the cheapest superfast broadband to be found anywhere, not only in Europe but around the world. I am used to hearing people say, as I am sure my hon. Friends are, that they can access much better broadband when they go to their holiday villa or the like, but what they do not say is how much it costs to access it. We have some of the cheapest broadband.