Post Office (Horizon System) Offences Bill

Shailesh Vara Excerpts

2nd reading
Wednesday 20th March 2024 Commons Chamber

[Jonathan Reynolds]

My right hon. Friend makes a powerful contribution. Many things go beyond the Bill and the independent inquiry that we are currently looking at, regarding the role and experience of our constituents in the legal system, how Government and Executive agencies function, and the evidence given to Ministers and the accountability we seek from that. A great deal has to change as a result of this. I understand his point.

[Shailesh Vara (North West Cambridgeshire) (Con)]

I thank the hon. Gentleman for giving way; he is being generous with his time. Does he also agree that we must look not only at how lawyers have handled this but, more importantly, at those who produced the evidence in the first place to persuade prosecutions? I hope he will agree that lessons must be learned by those who blindly said, “These people are probably guilty” and built up a case around that when, as we have found, that was not the case.

[Jonathan Reynolds]

I thank the right hon. Member for making those powerful points, which reflect on the nature of the evidence that was given. One of his hon. Friends has already made the point about the role of technological, computer-based evidence in the legal process. To be frank, there is also the Post Office’s approach to the data as it saw it, which I assume it believed to be a way of unveiling wrongdoing, rather than questioning that data. Most of our constituents ask, “How could the number of convictions have gone from five or six a year to 50 or 60 without that being flagged in some way?” Clearly, the powers that be—at the time—thought the data was revealing wrongdoing, rather than necessarily revealing something going wrong.

We can see from the contributions we have already had that all Members participating in today’s debate and who will participate in the Bill’s future stages are mindful that what we are saying is not only important, but might be referenced in future considerations. In that vein, let me clearly state that this legislation, although far from ideal, is the only option on the table for us to resolve this horrible injustice. But let me further state that any incoming Labour Government would never use this kind of action again. There are exceptional circumstances to this case that make it unique, rather than it being a moment to set a precedent for handling any future injustices.

The Post Office Horizon scandal took place over decades, and there is at least a decade’s worth of investigations that demonstrate the falsehoods behind many of the convictions made against sub-postmasters. That bank of evidence will only grow from the independent inquiry led by Sir Wyn Williams. The challenge to righting this wrong is not a lack of clear evidence, but a sheer volume of cases that is overwhelming the appropriate route to justice through the Court of Appeal. I lament that our justice system is under such strain, and it would be remiss of me not to point out that a better serviced Criminal Cases Review Commission could have avoided the extraordinary step that we must now take.

In addition, we must also recognise that a cohort of sub-postmasters with convictions are understandably reticent to take part in another process in a criminal justice system that so badly failed them the first time around. For the purposes of the historical record, an important qualification for taking this step is the scale of cross-party support that the legislation is attracting. I have raised that point with the Minister before, and I believe it to be an essential safeguard.

--- Later in debate ---

[Marion Fellows]

The hon. Member has every right to disagree with me, but I come back to my main point. The Scottish legislation would have to mirror what is done here so we treat victims across the piece the same way, but there would have to be certain amendments made because of Scots law. That is my point: we cannot do it in Scotland until it is done here, so that it mirrors what has been done here.

The other point I want to make is that this has nothing to do with the Scottish Parliament or the Northern Ireland Assembly. The whole business of Horizon arose here under Post Office Ltd, which is wholly owned by the UK Government as the single shareholder. There is therefore a logic to saying that the mess was made here, so it should be cleared up here. No matter whether there ends up being a separate Bill in Scotland with this Bill relating only to England and Wales, everyone across parties agrees that this must be sorted. The Bill is not really what we would all want to do—it is unprecedented, there are risks and so on—but at the end of the day it has to be done. The Scottish Government understand and support that, but want it done here to cover everyone.

[Shailesh Vara]

I am most grateful to the hon. Lady, who has been very generous in giving way. She says that the Scottish Government want to see what happens here. We have heard that a Bill can be passed in three days. Once the Bill goes through this place, then in a matter of days, not weeks, it can be replicated in Scotland and passed in 72 hours. Given that the matter has been going on for years and years and years, I fail to see what the big issue is with having a few days more so that a Bill can get through in Scotland.

[Marion Fellows]

There is absolutely no guarantee that it would just be a few days more. There are the different timings of Scottish Parliament sittings and a lot of other considerations that the right hon. Gentleman will not know about and does not normally need to know about. I will be seeking to amend the Bill—I will take advice and then attempt to do what is going to be done for Northern Ireland. I am well aware that that may seem a futile exercise to some, but this is democracy and this is what has to be done from a Scottish perspective, and I am more than happy to take that on.

I would like to close with some messages that have already come out from Members across the Chamber.As a constituency MP, I first had a meeting with sub-postmasters in 2015, two months after I was elected. I had no notion of what Horizon was, or of the damage that it was doing to my sub-postmasters. Over the last almost nine years—and more recently, since “Mr Bates vs the Post Office”—I have had to listen to grown men, and also women, trying not to cry because of what the Post Office had done to them. None of them, not one, was actually charged or prosecuted. They just went on putting their own hard-earned cash into their tills so that they could open their post offices the next morning. I have pleaded with all those people, and I plead again with people across the UK who have been affected, to come forward, but the problem is the lack of trust. Those who were prosecuted are suffering, but so are those who were not. They are suffering from post-traumatic stress disorder. They are traumatised by what has happened to them.

I also want to raise, very briefly, the case of those who worked for partners of the post office: people who worked for the Union of Shop, Distributive and Allied Workers, Scotmid or CJ Lang who were sacked by their employers and could not get an equivalent job, and who were depressed and ill for years as a result. We really must take those people into consideration. I understand that a Bill cannot be a magic wand and make everything go away, but I think it imperative for the House to keep at it. I agree with my right hon. Friend—and I call him that gladly—the Member for North Durham (Mr Jones) that we cannot impose a time limit, because it might mean that people did not receive justice or redress.

I should be happy to speak to the Minister later and catch up with all the to-ings and fro-ings between Scotland and this place, but I still stand here saying, “This is what the Scottish Government have looked at, and this is what they want, because they think it is best for the victims in Scotland.”

[Paul Scully (Sutton and Cheam) (Con)]

It has been a privilege to sit here listening to the amazing contributions from the Secretary of State, the shadow Secretary of State—I thank the hon. Member for Stalybridge and Hyde (Jonathan Reynolds) for his kind words—and all the other Members whom we have heard from and will hear from after my own short contribution.

As we have just been reminded by the hon. Member for Motherwell and Wishaw (Marion Fellows), we have been coming here time and again for years and years, often repeating ourselves—but we have to repeat ourselves: that is the point. The shadow Secretary of State talked about that powerful ITV drama, “Mr Bates vs the Post Office”, and how it prompted a public outcry. I became a Minister in February 2020, shortly after the group litigation order case that was featured towards the end of that drama, and I am pretty sure that the email Alan Bates was typing to send to the postal affairs Minister was sent to me. He was sending quite a large invoice, which I politely declined to pay at the time.

I had pages and pages of Mr Justice Fraser’s judgment to look at and reflect on. I was in a different position from my predecessors, who maybe should or maybe should not have sat there and read the runes and seen what was going on—why there were so many people involved, and why the number of prosecutions was going up and up over 20 years. What I did have were those pages of damning judgment from Mr Justice Fraser.

I think that the public outcry that arose from the ITV programme has given power to the current postal affairs Minister, my hon. Friend the Member for Thirsk and Malton (Kevin Hollinrake), who has been working tirelessly. He has read out a timetable showing the incredible amount of work that he has been doing since I left that role. I know that he is a man who understands what justice and fairness look like following his experience of financial scandals such as the miscarriage of justice at HBOS Reading. He was a constant “come to me” in that role. If anyone was going to delve into this work, it was always going to be my hon. Friend. I think that the documentary helped him to pull some of the levers that junior Ministers sometimes need to pull in order to be heard, and to enable us to swim through the treacle in other Departments in order to get things done, so more power to his elbow.

That brings me to why we are doing this in the first place. The central issue is often seen as a software failure. Even in the documentary it was a deliberate dramatic plot device to show a computer sitting in the corner of the post office, blinking away like a slightly alien life force that was draining the money away. But it was not a software failure; it was a human failure. We all know that software goes wrong—we remember the millennium bug—but the problem here was group-think and people doubling down for reputational management, which was pushing back and making sure that the postmasters believed that they were the only ones experiencing these issues. We know now, and we quickly came to know, that hundreds of people were in the same position.

The fact that this was a human failure means that we need a human solution. We have to be humans first and politicians second. The hon. Member for Motherwell and Wishaw spoke of watching grown men trying not to cry. I am not the best at doing that myself, although I am not directly involved. I recently attended the presentation of the GG2 Asian awards round the corner from here, and to my surprise I saw Hasmukh Shingadia, Vijay Parekh, Vipin Patel and Seema Misra. Members may remember Seema’s story in particular; she was pregnant at the time when she was charged in West Byfleet. Those people were receiving awards and recognition, and it was lovely to see the outpouring of support for them in the room.

[Shailesh Vara]

Those are the people who received the awards, but does my hon. Friend agree that an award is due for every single sub-postmaster?

[Paul Scully]

For sure. We cannot do enough for these people. They have been cast out as pariahs in their communities. They have been charged, they have been put in prison, they have lost houses, families and health, because of a body that is ultimately owned by the state. We, as a collective body, have destroyed these people’s lives. There is not enough that we can do for them.

We are looking at what is in the Bill and at all the other compensation schemes as well, but we have to act. We are having to conduct this mass exoneration in the first place not just that the wheels of justice turn slowly, but because these people are so triggered, whether by PTSD or simply by total mistrust of the system, that they do not want to go through another process with someone in authority saying kind words, warm words, and then letting them down for the second time—or worse. It is actions, not words, on which we will be judged. When I stood up at that Dispatch Box, I knew that whatever I talked about, I could not expect the postmasters to trust me. I knew that they would trust me on the basis of my actions, and I know that my hon. Friend the current Minister feels the same way.

I welcome the Bill. It is important for us not to let perfection be the enemy of the good. Let us get this done, because we cannot come on to the second Bill and these people’s compensation until they have been exonerated—not pardoned, for they have done nothing wrong. Let us make sure that we accentuate that as well. That is why I am keen for us to rush this legislation through. Yes, we need to scrutinise it, but it is a short Bill, so we can do that quickly, and then we can get on to that life-changing money that I—that we—keep talking about, and try to restore some semblance of their lives to those whose lives have been destroyed.

This is Second Reading, and we will get into the specifics in Committee and on Report, but let me offer a few possible solutions. The solution that my right hon. Friend the Member for Haltemprice and Howden (Sir David Davis) talked about earlier—bringing back judges—would at least add capacity to the system. My hon. and learned Friend the Member for Bromley and Chislehurst (Sir Robert Neill), who is no longer in his place, previously said something similar when he said that we do not necessarily need this kind of law, which is, frankly, trampling quite a lot on the independence of the judiciary. That is why the Government had to move really carefully, which is one reason for some of the concerns raised by the Business and Trade Committee about the people who have not been able to go to appeal, or who will not be included because they have been refused leave to appeal or have failed in their appeal.

There is still more that we can do for victims of this scandal. They will be able to appeal at another time, but maybe there is something we can do, in the way that my right hon. Friend the Member for Haltemprice and Howden and my hon. and learned Friend the Member for Bromley and Chislehurst suggested in their contributions, to accelerate their cases and not just let them have to go through the same situation that they would otherwise have done. May I respectfully suggest that that may be the case for Scotland and, indeed, Northern Ireland? I am not an expert or a lawyer, and it is not for me to give advice, but it occurs to me that if the proposed amendment does not go through and the territorial extent stays as it is—that is for this place to judge in other stages of the Bill—perhaps there are other methods that we can use to make sure that postmasters in Scotland and Northern Ireland do not receive compensation more slowly.

We all want this to be done as quickly as possible. The postal affairs Minister, my hon. Friend the Member for Thirsk and Malton, has talked about getting the majority of the compensation delivered by August. Clearly, that is not going to happen, because we have only just got this Bill through, so we will have to exonerate the postmasters. However, if we can get the Horizon shortfall scheme and the rest of the GLO largely done by that time, and restore these people’s lives to some sense of normality, then we can do the rest of it. We still have not finished, because we have to get Sir Wyn Williams’s report back and get the investigation done.

Some previous contributors to the debate said that it might take weeks or months to deliver the compensation, and that there might be complications. I remember speaking to the solicitors who represented the 555 people involved the GLO. I said, “If we gave you lots and lots of money and you distributed it, how long would it take?” The answer was about 18 months. It is about how we apportion the money and work it through—the same kinds of things that the advisory committee has been wrestling with—and the solicitors would have to do that internally. It is not a matter of giving people life-changing sums of money in one block and then everybody is okay; it is about making sure that we can work through the system, which will inevitably take time.

When I made Sir Wyn Williams’s investigation non-statutory, it was to get speed into the system to make sure that we did not have to “lawyer up”, as it was described. I always wanted money to go to the victims, not to lawyers talking about the same things again. As I say, if we can get the compensation out, we have to get the answers. We keep on talking in this place about the Horizon scandal, the infected blood scandal and any number of scandals, and I keep hearing people say that it must never happen again. Do you know what? It usually does. Why? Because we talk and talk about it, but we do not learn the true lessons or get the answers.

[Paul Scully]

As usual, my right hon. Friend is absolutely on point. In our Department, we had a number of arm’s length organisations, which is true of other Government Departments as well. They are representatives of the Government, and we elected politicians or the Government will inevitably be held accountable; if there is no direct relationship, it is very difficult to speak from the Dispatch Box with enough authority and information to be able to take that accountability.

[Shailesh Vara]

I commend my hon. Friend for a very passionate and committed speech. The point about learning lessons is crucial. I fear, as do others in this Chamber, that in the old times we would say that the file is sitting on a shelf, collecting dust; nowadays, it would be archived and just stay there. Does my hon. Friend agree that serious attention needs to be paid to ensuring that we learn from this episode and the countless other occasions when things go wrong? There needs to be some sort of set-up to make sure that other bodies—voluntary organisations or those at arm’s length—actually take on board what has been said.

[Paul Scully]

Absolutely; that is a really good case in point. I hope my right hon. Friend will be in the next Parliament to help drive this through. I have said I am stepping down, so I will not see Sir Wyn Williams’s final report—not from these Benches, anyway. I hope the House takes it to heart and drives through the lessons learned.

I recommend a book by Matthew Syed, called “Black Box Thinking”. He compares accidents in the NHS with accidents and near accidents in the airline industry. With aircraft, even just a near miss gets learned from not only by the airline in question; it has to be passed on to every airline in the world. There is a collective sense of learning in the industry.