Water Companies: Executive Bonuses

Debate between Seema Malhotra and Rebecca Pow

Tuesday 5th December 2023 Commons Chamber

[Rebecca Pow]

That is an important point, and it is why we have made so many changes to the regulator—I will go into detail in a minute. It is quite clear that customers will not be paying for water company bonuses. Ofwat and its board now have very strong powers to oversee all of this.

I am going to go through the points one by one. I will start with more investment. We are ensuring that our regulators have the investment and the powers they need, and we are ensuring that the water companies deliver the infrastructure improvements that we urgently require. Since privatisation we have unlocked over £215 billion of investment in England, with £7.1 billion in environmental improvements by water companies over the period 2020 to 2025. It includes £3.1 billion in storm overflow improvements; and £1.9 billion of that is for the incredible Thames tideway tunnel, which is on track to transform tackling sewage pollution for the people of London. I am sure that our Liberal Democrats present will welcome that, because it is a game-changing project.

In addition, over 800 storm overflow improvements countrywide have been set in motion. They are under way and will be completed by 2025. It is because of all our monitoring that we were able to pinpoint where all this work needs to take place.

[Seema Malhotra]

Could the Minister perhaps say a bit more about consumer protection? We all want this problem to be dealt with, and she is laying out some of the actions that she is saying the Government will take forward, but with my constituents having seen a £175 increase and expecting that to continue, there is a real question about consumer fairness and what customers are actually paying for. It would be helpful to know what discussions she has had with water bosses about their increased bills and what they are going towards.

[Rebecca Pow]

That is a very sensible and important point. That is why the price review process is under way, and all the water company plans are being forensically analysed, with requirements that we have put on them to deliver all this infrastructure, but also always to be mindful of the costs to the bill payer. We have to get investors in to invest in this, but we also have to be mindful of what goes on the bill, which is essential, and that is what Ofwat will be considering. Members will be hearing a lot more about those price plans shortly. There is also a system for vulnerable customers. We have upped the number of customers that water companies have to help if they are struggling with their bills, so there is a clear plan for that.

Our storm overflows discharge reduction plan goes even further. It requires water companies to deliver the largest infrastructure programme in water company history, amounting to £60 billion of investment over 25 years.

Environment, Food and Rural Affairs

Debate between Seema Malhotra and Rebecca Pow

Monday 10th July 2023 Ministerial Corrections

[Seema Malhotra (Feltham and Heston) (Lab/Co-op)]

Many of my constituents are hugely worried about reports of Thames Water being on the brink and what that could mean for their bills. Thames Water has been managed appallingly: leaks have not been dealt with, sewage has been continually dumped and the former chief executive officer Sarah Bentley needed to be asked to forgo her bonus. All the while, the Government have been missing in action. Why are the Government yet again running to catch up—nothing in the Minister’s statement gives confidence that they have a grip—with our constituents paying the price?

[Rebecca Pow]

Where water companies underperform and do not meet their targets, a process is in place whereby basically they have to credit the money back to their customers. Last year, £143 million was credited back in that respect. So the regulator does have the tools to do that. It has tightened up so many of its measures, all of which will affect all the water companies.

[Official Report, 28 June 2023, Vol. 735, c. 286.]

Letter of correction from the Under-Secretary of State for Environment, Food and Rural Affairs, the hon. Member for Taunton Deane (Rebecca Pow):

An error has been identified in my response to the hon. Member for Feltham and Heston (Seema Malhotra).

The correct response should have been:

Water Industry: Financial Resilience

Debate between Seema Malhotra and Rebecca Pow

Wednesday 28th June 2023 Commons Chamber

[Rebecca Pow]

I thank my hon. Friend for that. It is essential that we have fully functioning regulators. Since the Government came to power, Ofwat has done an enormous amount to streamline what it does, improve transparency, change licences and make changes so that dividends are not paid if any environmental damage is being caused. The Government have directed that through the strategic policy statement. Indeed, our targets will ensure that the regulator enables the water companies to put the right measures in place. He is right, however, that one should never be complacent, and if things need to be improved through the regulators, they should happen. But I assure him that a big effort is being made.

[Seema Malhotra (Feltham and Heston) (Lab/Co-op)]

Many of my constituents are hugely worried about reports of Thames Water being on the brink and what that could mean for their bills. Thames Water has been managed appallingly: leaks have not been dealt with, sewage has been continually dumped and the former chief executive officer Sarah Bentley needed to be asked to forgo her bonus. All the while, the Government have been missing in action. Why are the Government yet again running to catch up—nothing in the Minister’s statement gives confidence that they have a grip—with our constituents paying the price?

[Rebecca Pow]

Where water companies underperform and do not meet their targets, a process is in place whereby basically they have to credit the money back to their customers. Last year, £143 million was credited back in that respect. So the regulator does have the tools to do that. It has tightened up so many of its measures, all of which will affect all the water companies.

Oral Answers to Questions

Debate between Seema Malhotra and Rebecca Pow

Thursday 10th September 2020 Commons Chamber

[Rebecca Pow]

I thank my hon. Friend for being on the ball about the Environment Bill in particular, which will be back before the House very soon and will deliver the Government’s manifesto commitment to deliver the most ambitious environmental programme of any country on earth. We understand the eagerness about measures in relation to due diligence, but we do not want to anticipate the outcome of the consultation. Any decisions on the next steps on these measures will be confirmed in the Government’s formal response to the consultation, which will be published after the consultation closes on 5 October, but we are very positive about it.

[Seema Malhotra (Feltham and Heston) (Lab/Co-op)]

What steps he is taking with Cabinet colleagues to protect British food production standards in trade deals.