Oral Answers to Questions

Seema Malhotra Excerpts

Monday 10th December 2018 Commons Chamber

[James Brokenshire]

I look forward to discussing that issue with my hon. Friend, because there is a sense of a need for change. Some of the abuses that we have seen are unacceptable. Although we have already put forward proposals to make that difference, I will certainly continue to talk to colleagues who may have some further imaginative thoughts.

[Seema Malhotra (Feltham and Heston) (Lab/Co-op)]

I was shocked to hear that A2Dominion has sent leaseholders of a block in my constituency a landlord water bill of £900 per flat payable within 30 days, with the only explanation being that it had not read the water meter for two years. This has caused huge stress for residents and is the latest in the long line of unacceptable, sudden invoices with little or no explanation. Does the Secretary of State agree that there needs to be a change in the transparency and standards of housing association service charges, because leaseholders are treated like cash cows and the law is weighted in favour of landlords?

[James Brokenshire]

I am grateful to the hon. Lady for highlighting that particular example. It is especially appalling that leaseholders should have been presented with such a significant charge in that way. If she can send me some more details, I will look into the matter further.