Oral Answers to Questions Debate
Full Debate: Read Full DebateDepartment: Department for Business and Trade
Scott Benton
Main Page: Scott Benton (Independent - Blackpool South)Department Debates - View all Scott Benton's debates with the Department for Business and Trade
(10 months ago)
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Kevin Hollinrake
The hon. Gentleman raises an interesting point. I am very happy to write to him about it.
Scott Benton (Blackpool South) (Ind)
Royal Mail customers will have welcomed the Minister’s reassurance this week about ruling out a reduction to the current six day a week service. However, many customers already feel short changed by what is often an inadequate service in their area. Does the Minister agree that any proposed changes must protect the small businesses whose business models rely on the six-day service, and customers’ rights?
Kevin Hollinrake
The hon. Gentleman is right to raise this issue. The service has not been satisfactory, and Royal Mail has been fined £5.6 million by Ofcom as a result. It has employed 3,000 more postal workers to address those problems, and we are seeing some improvement, but he is right to raise the point about our six-day service being vital to businesses, particularly those in the magazine and greeting card industries.