Future of the Post Office

Sarah Dyke Excerpts

Wednesday 13th November 2024 Commons Chamber

[Gareth Thomas]

We expect the appeals process that we announced for the Horizon shortfall scheme to be up and running soon—realistically, probably early in the new year. I say gently to my hon. Friend that I share his deep concern that there are so many sub-postmasters who are victims of the Horizon scandal, and who are still to receive their compensation and full and fair redress. We have seen an increase in the numbers getting redress, but there is more work to do; it is a challenge that we are very much focused on as a Government.

[Sarah Dyke (Glastonbury and Somerton) (LD)]

Street in my constituency will lose its main high street post office in early 2025. There is a new listing for another post office, but questions around its viability will now obviously arise. Can the Minister tell me how he will ensure that the Post Office is secured on a long-term, sustainable footing, to reassure my communities and rural communities like them that the vital high street services that they rely on will be retained?

[Gareth Thomas]

There are a number of elements to securing the future of the Post Office. First, we must look at its commercial operation, which is why an improvement in the banking offer available through post offices, and the commitment of the banks to working with the Post Office to roll out banking hubs, is so important. Secondly, we must look at how we can increase sub-postmaster pay, so that more people are willing to come forward to run post office branches. Thirdly, we must look at the Post Office’s costs, and how they can be better managed.