Sandra Osborne
Main Page: Sandra Osborne (Labour - Ayr, Carrick and Cumnock)Department Debates - View all Sandra Osborne's debates with the Leader of the House
(11 years, 9 months ago)
Commons ChamberMy hon. Friend is absolutely right. In that context, support for the Work programme is terrifically important. It is an unprecedented campaign to help the longer-term unemployed to get back into work. Encouraging as those employment figures were, we know that a substantial number of people have been out of work for some considerable time. The Work programme is directed to that, and 693,000 people are already accessing support through it.
May we have a debate on communication between Government Departments and Members of Parliament with regard to individual constituents’ issues? Until recently, I have had named individuals in the Department for Work and Pensions whom my office could contact to discuss benefit inquiries on behalf of very vulnerable individuals, but I have now been told to contact the general inquiry line. At a time when, thanks to this Government’s draconian policies, DWP offices are inundated with inquiries from vulnerable people, this is not an adequate response.
I was not aware of any reduction of such facilities, but I will of course talk to my colleagues in the DWP. I know from conversations I have had with them that they are looking for Members to continue to be able to access dedicated support in looking after their constituents’ interests, but I will take a personal interest in the matter and ask DWP colleagues to reply to the hon. Lady.