Asked by: Sam Tarry (Labour - Ilford South)
Question to the Department for Education:
To ask the Secretary of State for Education, what assessment he has made of the cost to schools of repairs for faulty devices provided via the Get help with technology programme.
Answered by Nick Gibb
The Government is investing over £400 million to support access to remote education and online social care services, including securing 1.3 million laptops and tablets for disadvantaged children and young people.
As of Monday 15 February, over one million laptops and tablets have been delivered to schools, academy trusts, local authorities (LA) and further education colleges.
The Department has signed contracts with Computacenter and XMA to supply a variety of device types according to the needs of schools and end-users. Unit costs of specific devices distributed by the programme are not published as these are commercially sensitive.
Every laptop and tablet that the Department provides meets a set of minimum specifications designed to enable children to learn remotely. Devices were issued with a 1-year warranty from the manufacturer. All devices are still within warranty until at least June 2021.
The laptops and tablets are the property of the school, LA or academy trust, and they should assume responsibility for their ongoing maintenance and support as part of this. If a device develops a fault that is not caused by a user, a free replacement can be requested via our enhanced support service. Schools, academy trusts and LAs can raise requests for replacement devices on the Computacenter Support Portal. This service is designed to minimise the time the user is without a working device. Since June 2020, the Department has completed 2425 replacements.
Asked by: Sam Tarry (Labour - Ilford South)
Question to the Department for Education:
To ask the Secretary of State for Education, what the average cost is of a (a) Windows laptop, (b) Windows tablet and (c) Chromebook provided to schools via the Get help with technology programme.
Answered by Nick Gibb
The Government is investing over £400 million to support access to remote education and online social care services, including securing 1.3 million laptops and tablets for disadvantaged children and young people.
As of Monday 15 February, over one million laptops and tablets have been delivered to schools, academy trusts, local authorities (LA) and further education colleges.
The Department has signed contracts with Computacenter and XMA to supply a variety of device types according to the needs of schools and end-users. Unit costs of specific devices distributed by the programme are not published as these are commercially sensitive.
Every laptop and tablet that the Department provides meets a set of minimum specifications designed to enable children to learn remotely. Devices were issued with a 1-year warranty from the manufacturer. All devices are still within warranty until at least June 2021.
The laptops and tablets are the property of the school, LA or academy trust, and they should assume responsibility for their ongoing maintenance and support as part of this. If a device develops a fault that is not caused by a user, a free replacement can be requested via our enhanced support service. Schools, academy trusts and LAs can raise requests for replacement devices on the Computacenter Support Portal. This service is designed to minimise the time the user is without a working device. Since June 2020, the Department has completed 2425 replacements.
Asked by: Sam Tarry (Labour - Ilford South)
Question to the Department for Education:
To ask the Secretary of State for Education, how many devices sent to schools under the Get help with technology during coronavirus programme were out of warranty.
Answered by Nick Gibb
The Government is investing over £400 million to support access to remote education and online social care services, including securing 1.3 million laptops and tablets for disadvantaged children and young people.
As of Monday 15 February, over one million laptops and tablets have been delivered to schools, academy trusts, local authorities (LA) and further education colleges.
The Department has signed contracts with Computacenter and XMA to supply a variety of device types according to the needs of schools and end-users. Unit costs of specific devices distributed by the programme are not published as these are commercially sensitive.
Every laptop and tablet that the Department provides meets a set of minimum specifications designed to enable children to learn remotely. Devices were issued with a 1-year warranty from the manufacturer. All devices are still within warranty until at least June 2021.
The laptops and tablets are the property of the school, LA or academy trust, and they should assume responsibility for their ongoing maintenance and support as part of this. If a device develops a fault that is not caused by a user, a free replacement can be requested via our enhanced support service. Schools, academy trusts and LAs can raise requests for replacement devices on the Computacenter Support Portal. This service is designed to minimise the time the user is without a working device. Since June 2020, the Department has completed 2425 replacements.
Asked by: Sam Tarry (Labour - Ilford South)
Question to the Department for Education:
To ask the Secretary of State for Education, how many devices provided to schools via the Get help with technology programme have been returned to the manufacturer for repair.
Answered by Nick Gibb
The Government is investing over £400 million to support access to remote education and online social care services, including securing 1.3 million laptops and tablets for disadvantaged children and young people.
As of Monday 15 February, over one million laptops and tablets have been delivered to schools, academy trusts, local authorities (LA) and further education colleges.
The Department has signed contracts with Computacenter and XMA to supply a variety of device types according to the needs of schools and end-users. Unit costs of specific devices distributed by the programme are not published as these are commercially sensitive.
Every laptop and tablet that the Department provides meets a set of minimum specifications designed to enable children to learn remotely. Devices were issued with a 1-year warranty from the manufacturer. All devices are still within warranty until at least June 2021.
The laptops and tablets are the property of the school, LA or academy trust, and they should assume responsibility for their ongoing maintenance and support as part of this. If a device develops a fault that is not caused by a user, a free replacement can be requested via our enhanced support service. Schools, academy trusts and LAs can raise requests for replacement devices on the Computacenter Support Portal. This service is designed to minimise the time the user is without a working device. Since June 2020, the Department has completed 2425 replacements.
Asked by: Sam Tarry (Labour - Ilford South)
Question to the Department for Education:
To ask the Secretary of State for Education, whether he has written to academy schools requesting them to remain open throughout the second national lockdown and the latest tier 3 period in boroughs where the local authority had asked schools to consider closing.
Answered by Nick Gibb
There have been 3 cases involving writing directly to schools asking them to remain open throughout the second national lockdown and the latest tier 3 period, where some local authorities had asked, or were considering asking, schools to move to remote education provision for the remainder of the current school term.
The 3 cases are: