(6 years, 7 months ago)
Commons ChamberI welcome the Minister’s commitment to meet the Keep Me Posted campaign. That is a very welcome development, particularly because older people in my constituency have made representations to say that they find it intolerable that they are not able to get paper bills. Will he assure me that he will take this on board for the whole United Kingdom?
Absolutely. I do agree that consumer choice is important. Many suppliers offer paper bills, but they are not cost-free. It is important to recognise that at a time when we are seeking to boost productivity, it is not unreasonable for businesses to incentivise more efficient billing processes. The regulatory framework varies by sector. Where charging differentials exist, we would look at that. I am happy to look at it across the whole United Kingdom.