Invisible Disabilities and Accessibility Challenges

Ruth Jones Excerpts

Wednesday 5th June 2019 Commons Chamber

[Ruth Jones (Newport West) (Lab)]

I thank my hon. Friend the Member for East Lothian (Martin Whitfield) for instigating this debate, which I am delighted to be able to co-sponsor.

The whole point of the development of a new sign—Grace’s sign—is to be welcomed as a physical reminder that not all disabilities are visible, but also as a general encouragement to us all not to take people at face value. We need to have compassion and care for one another, as this sign reminds us. As a physiotherapist, I was well used to treating patients with disabilities that were visible because of, say, a plaster cast, crutches or a wheelchair. These are outward signs that the individual needs to be given extra consideration in a number of ways. We are all very used to seeing someone with a visual impairment using a white stick or a guide dog, and hopefully we react appropriately. This is perfectly normal.

In my previous role as a physiotherapist, I spent some time working with stroke patients, and it was my goal to help them to walk independently without the use of a stick. But my patients would often tell me that they wanted to keep the stick, even though they could walk independently, because other people knew that it signified that they may need additional time or space when walking. Certainly, in crowded areas, my patients valued the stick as an outward reminder to others that they needed to be treated with just a bit more care. So it is with people who may have invisible additional needs or disabilities.

My hon. Friend explained the origin of the planned new sign, so I do not need to repeat that, but there are others who have other invisible disabilities such as learning difficulties. I have worked with some fantastic children, young adults and adults who have learning difficulties. They do not want our sympathy; there is no need—they are getting on with their lives very well, thank you. What they need is our empathy and understanding. They may require extra help when accessing toilet facilities or a parking space for the family car close to the shops. These people look perfectly normal, whatever “normal” may be. They can walk, but some days they may not want to walk for whatever reason. Those are times when Grace’s sign would explain to the ordinary person that they need the extra space or help to ensure that they can get on with their lives.

Many people with mental health issues struggle to access public amenities at times. Their condition may fluctuate greatly, and that group of people would also benefit from Grace’s sign, to remind others that sometimes they need extra time or space when they are out and about.

I have been contacted by Jonathan Kingsley from Muscular Dystrophy UK, who reminded me that although some people with one of the 60 types of this muscle-wasting disease may be able to walk, they cannot walk far. Their ability to walk may fluctuate on a day-to-day basis, so they need to be able to park close to amenities. People with muscular dystrophy may not use a stick or wheelchair, but they cannot walk far and may require assistance when using public toilets. Again, Grace’s sign would remind the general public that people do not use disabled parking spaces or toilets unless they need to.

Sometimes people just need reminding to stop and think. They are not necessarily being unkind. Indeed, they may think they are protecting the person with genuine additional needs and stopping people using facilities inappropriately. They genuinely want to help people with disabilities, but they need to be gently reminded that not all disabilities are visible.

I hope that Members now have a better awareness of the nature of invisible disabilities. I call on the Minister to ensure that we work together on a cross-party basis to get this sign developed and implemented, perhaps at some pilot sites to start with. Ultimately, we need a sign that is universally recognised, to help the general public to better understand invisible disabilities and thus ensure that our society becomes more considerate and compassionate to all its members.