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Written Question
Legal Ombudsman
Thursday 19th April 2018

Asked by: Ruth George (Labour - High Peak)

Question to the Ministry of Justice:

To ask the Secretary of State for Justice, whether his Department has made an assessment of the effectiveness of the Legal Ombudsmen's review process.

Answered by Lucy Frazer - Secretary of State for Culture, Media and Sport

The Legal Ombudsman - an arm’s length body overseen by the Ministry of Justice - is independent in making decisions on individual cases. The Secretary of State for Justice is confident that the Legal Ombudsman operates an effective review process.


Written Question
Legal Ombudsman
Monday 16th April 2018

Asked by: Ruth George (Labour - High Peak)

Question to the Ministry of Justice:

To ask the Secretary of State for Justice, on how many occasions has the decision of the Legal Ombudsman been overturned as a result of a review in each of the last five years.

Answered by Lucy Frazer - Secretary of State for Culture, Media and Sport

Legal Ombudsman decisions can be challenged by way of judicial review.

Of the 18,076 ombudsman decisions that the Legal Ombudsman made in the past five years, only 16 cases have been reconsidered as a result of judicial review. Of these, four were reconsidered as a result of a contested hearing and 12 were agreed by consent between parties before the matter went to trial.

The breakdown is as follows:

  • 2017 – 3,370 decisions, 1 reconsidered (by consent)
  • 2016 – 4,337 decisions, 2 reconsidered (both by consent)
  • 2015 – 3,475 decisions, 4 reconsidered (all by consent)
  • 2014 – 3,409 decisions, 6 reconsidered (two by court order, four by consent)
  • 2013 – 3,485 decisions, 3 reconsidered (two by court order, one by consent)