Oral Answers to Questions

Ruth George Excerpts

Wednesday 18th October 2017 Commons Chamber

[The Prime Minister]

My hon. Friend has raised an important point. I know that he has campaigned long and hard on the particular area of self-build and of course has a great deal of expertise in it. He is absolutely right: if we are going to fix our broken housing market, we do need to build more homes. That is why we have made bold proposals in our housing White Paper—to make more land available, to build homes faster and to give local authorities the tools they need. I had a roundtable with house builders and others earlier this week, looking at how we can ensure that we unlock the potential of our housing market. I am sure my right hon. Friend the Communities Secretary will be happy to discuss with him the very specific issues that he has raised.

[Ruth George (High Peak) (Lab)]

Q4. Prime Minister, you said that universal credit is working. I wonder what you would say to my constituent, Fred, who claimed universal credit for a short time more than two years ago and has been working ever since, but suddenly got a letter in August demanding that he repay £366. Despite spending hours on the phone line, Fred was not told why he was being charged, and more than £100 a month was taken out of his wages, meaning that he incurred bank charges. Will you take personal responsibility so that no more claimants suffer injustice and debt, as Fred has?

[Mr Speaker]

I will take no responsibility for those matters myself, and the hon. Lady will be advised on the protocol, but the Prime Minister may wish to respond.