Independent Parliamentary Standards Authority

Russell Brown Excerpts

Wednesday 16th June 2010 Westminster Hall

[Mr Winnick]

My hon. Friend’s point is valid, and I hope that it will be noted by IPSA. I am not sure whether IPSA is represented here today—I shall talk about its senior personnel in a moment.

Another of my hon. Friends said that trying to deal with IPSA was like dealing with a brick wall. That sums up the experience very well. IPSA has provided a helpline, but if there ever was an anti-helpline, that is it. In many instances it is impossible to get through, and if one does, one gets no information but is told to send an e-mail. One would have thought that if a helpline is provided, it should be a genuine one. Time and again, colleagues have complained that they send e-mails to IPSA and spend a great deal of time doing so—as Members of Parliament, we should not be spending anywhere near as much time on that as we do—but they receive no response at all. One would hope that one could phone somebody, apart from the helpline, and get information, but that is out of the question. IPSA will not give out another phone number.

Allegations have been made about rudeness to staff. I do not blame the staff employed by IPSA for the problems. They are not responsible. If any colleague, from whichever party, has been rude, that is wrong and I would be the last person to defend them. Responsibility lies with the chair and the chief executive of IPSA and not the staff, many of whom, apparently, are interns who were employed only because of their technical knowledge of how to work the computer system. They are not in a position—they admit as much—to give advice to any Member.

[Mr Russell Brown (Dumfries and Galloway) (Lab)]

My hon. Friend, like those others of us who were here before the last election, will easily recognise the difficulties that everyone encountered last year, when the whole expenses and allowances fiasco was dragged through the press. I have every reason to believe that those involved in setting up the IPSA system visited the Scottish Parliament and spoke to the staff in the allowances office there, who are held in high esteem. The point was raised: why do we not have such a system? It now appears that IPSA visited and paid no attention whatsoever to the advice and help that was given.

[Mr Winnick]

I would like to have the response of the chair of IPSA to my hon. Friend’s very important point about the Scottish Parliament.

Regarding submissions, if IPSA says that it is absolutely vital that the system is online, so be it, but I do not see any reason why that is necessary. Why can we not make submissions in writing, with all the documentation? Of course the documentation should be checked thoroughly—there should be no repeat of the embarrassment and shame that was brought on Parliament as a result of the abuses, although we should bear in mind that most of those involved in the abuses are no longer in the House of Commons—but no reason has been given why submissions cannot be made in writing. If approved, they could immediately be put on the IPSA website. In that way, those who cannot sleep at night unless they know what their MP is claiming can be satisfied. All the information will be on the website, so everyone will know the details immediately a claim has been submitted and approved.