Universal Credit Roll-out

Baroness Winterton of Doncaster Excerpts
Wednesday 18th October 2017

(7 years, 1 month ago)

Commons Chamber
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None Portrait Several hon. Members rose—
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Baroness Winterton of Doncaster Portrait Madam Deputy Speaker (Dame Rosie Winterton)
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There are still approximately 60 Members who wish to speak in this debate, so I shall reduce the time limit to three minutes after the next speaker. Do bear in mind that every intervention means that somebody else is less likely to speak, as it adds time to a speech.

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Richard Graham Portrait Richard Graham
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I agree with so much of what the hon. Lady says—I love her constituency—but rather than respond to that point, let me highlight what we can all do to make sure that this is a success.

First, the moment when the landlords portal opens and our housing associations become trusted partners will be absolutely crucial, and we need to know when it is going to happen for which housing associations. Secondly, I believe that if we have a main housing association in our constituency, it needs to have somebody inside the jobcentre and working with it when people move on to universal credit. Thirdly, we need to know how many of our constituents moving on to UC are getting advances. We know the national figure, but we do not know the figure for our constituencies. Fourthly, we need to know when the citizens advice bureau is alerted to a problem by a constituent. I have an escalation protocol with my CAB, and I recommend that to everyone, because it is very important for us to know about such problems as soon as possible. The next thing we need to know—

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Matt Rodda Portrait Matt Rodda (Reading East) (Lab)
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I have been interested to hear the range of views discussed today. I am from one of the areas where universal credit will be rolled out in early December, much to the concern of local residents. It is difficult to imagine the stress and deep financial distress that many of the people on this benefit will face over Christmas because of the ill-considered timing. From my perspective, this is wholly unacceptable, but I believe it is only one of a number of deep flaws in this ill-thought-through policy.

As we have heard, the six-week payment delay is a severe flaw. It does not take account of the reality that many people, especially those on low incomes, not only budget on a bi-weekly basis, but are in some cases paid once every two weeks. In our area, Reading Borough Council and local charities will do their very best to help those affected, but they have already raised serious concerns about this delay.

I should point out that the country as a whole is experiencing a dramatic rise in rent arrears, as well as increased evictions. We have noticed that in our town, and it is the same in many others in the south-east, as my hon. Friend the Member for Slough (Mr Dhesi) mentioned. That is because of the difficulty that people who receive the benefit experience in budgeting to cover their rent. It is also because landlords appear unwilling to house people on universal credit. I have been warned about that as an MP and previously as a local councillor, and I have heard worrying evidence of it from tenants and community groups.

Evidence also suggests a link between the six-week delay and the pressure on food banks. Food banks in areas of full universal credit roll-out have experienced a 17% average increase in referrals for emergency food—more than double the national average. Delays in receiving benefits and changes in benefits have become two of the three top reasons for referrals to food banks.

Those issues, linked with the delay in payment, have contributed to an increase in loans being taken out to meet basic needs—