Social Care Reform

Rosie Cooper Excerpts

Thursday 18th March 2021 Westminster Hall

[Rosie Cooper (West Lancashire) (Lab) [V]]

My hon. Friend the Member for Worsley and Eccles South (Barbara Keeley) has eloquently summed up the very sad current situation we find ourselves in, so I will begin by stating the obvious: social care is in desperate need of proper levels of funding. Politicians agree that we need funding but then go on to torpedo any of the suggested solutions. When Labour produced a plan, the Tories called it a death tax, and when the Tories suggested a plan, it was rejected by the Opposition. The price of the war of words has been paid not in pounds sterling, but in the undeniable pain and hardship endured by those denied help and care. Calls for working together and royal commissions never amount to any more than words.

Although proper funding is crucial, it is not the whole story. We need a properly funded system that meets the needs of people receiving social care and that really and truly puts them first—one that is provided by a respected and valued workforce. Money will improve care only as the current system will allow. Social care reform needs to be first and foremost a transformation of the culture surrounding the social care sector. For far too long, care has been treated as the problem no one resolves. In 17 years, we have had 13 documents on social care reform, and over a decade of Tory austerity has left social care a far cry from what it needs to be. It is just not good enough in a civilised society.

The disparity between healthcare and social care only makes the problems worse. Many people in the social care sector feel that they are used as a care overflow or relief service, and that they are treated as secondary to the supposedly more important healthcare workers. On top of that, social care is not even reaching potentially hundreds of thousands with unmet needs.

The status of the social care workforce has declined and needs to be drastically improved. How can we expect underpaid, undertrained and overworked staff to give quality care? Staff turnover is huge, so we need a comprehensive workforce strategy, including proper registration and a regulatory body. That would be an important step in bringing social care workers in line with their healthcare colleagues, and in dispelling the misconception that it is a low-skill industry.

Unfortunately, the social care sector includes some unethical and unaccountable providers, who will happily reduce the standards of care, employee support and protection in the name of profit margins. Councils continue to give contracts based on the lowest price, because it works for their budgets. To many, it must seem that the system fails to directly consider the needs of the vulnerable people who rely on those services day in, day out.

We have an opportunity to put social care on a proper footing. We need to grab it with both hands and realise as a country that looking after those in need in our communities speaks volumes about our values and humanity. We need to act fast and act now.