Energy Prices

Robert Flello Excerpts

Wednesday 14th January 2015 Commons Chamber

[Caroline Flint]

I agree with my hon. Friend. Every time we have debated the powers of Ofgem, the regulator, we have been told that it has the powers, but is not using them in a practical way to deal with the challenges and problems that consumers face. I believe that, if we make laws in this place, it is essential for us to make laws that make sense and are clear—what is on the tin should be what is in the tin—and to ensure that those laws are enforced.

[Robert Flello (Stoke-on-Trent South) (Lab)]

What my right hon. Friend is saying about the energy companies is absolutely right. We need to intervene, as we do in the case of the fuel companies. Notwithstanding what was said by the hon. Member for Harlow (Robert Halfon), not only are the fuel companies not passing on price cuts at the pumps, but there is a growing disparity between diesel and petrol costs, which is harming many motorists all over the country, and also harming the haulage sector. Why is that happening? We need an inquiry urgently, and we need a regulator to intervene with the fuel companies as well as the gas and electricity companies.

[Caroline Flint]

My hon. Friend has made an important point. My hon. Friend the Member for Barnsley East (Michael Dugher), the shadow Transport Secretary, has suggested that we should compare what happens in the energy markets that I cover and what happens when it comes to ensuring that our cars and buses can run, along with all other forms of transport that rely on diesel and petrol. At the heart of debates such as this is the issue of how markets work and whether they are competitive enough. I hope we all agree that, in a truly competitive market of any kind, when wholesale costs come down those reductions are passed on to the consumer, but—as others have pointed out—that is clearly not happening now, at least in the markets that I cover.

--- Later in debate ---

[Caroline Flint]

The hon. Gentleman has on a number of occasions stood up for consumers where he has concerns about how the energy sector is working. I say this to him: the energy companies have been asked to inform their customers of the cheapest tariff, which is okay, but the truth is that we have the enormous problem of the inherited legacy post-privatisation of a very sticky customer base. That is demonstrated by the fact that the number of people switching is falling, not increasing.

Let me give the hon. Gentleman an example of another practice that is happening at the moment. It is called white labels, and it is where an energy company—one of the big six—offers through another organisation, maybe a supermarket or another company, a cheaper tariff to people who decide to be customers of that organisation, when it is the energy company providing the staff in the call centres and doing the training behind it, but they do not let their existing customers know what is going on. That is a good example of how they get around the offer they should be making to their existing customers to reflect wholesale cost falls for everyone, not just those whose business they want to acquire.

[Robert Flello]

Is my right hon. Friend as astonished as I am, and I am sure almost all my constituents will be, that the Government are trying to defend the energy companies and not trying to defend the poor consumer?

[Caroline Flint]

I do find that incredible, given that the Chancellor issued a stern warning to the energy companies only last week about their not passing on falls in wholesale cost. I do find it unbelievable that we cannot get a consensus in the House on this issue.