Water Industry: Financial Resilience Debate
Full Debate: Read Full DebateDepartment: Department for Environment, Food and Rural Affairs
Robert Courts
Main Page: Robert Courts (Conservative - Witney)Department Debates - View all Robert Courts's debates with the Department for Environment, Food and Rural Affairs
Water Industry: Financial Resilience
Robert Courts Excerpts(1 year, 5 months ago)
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Rebecca Pow
Where water companies underperform and do not meet their targets, a process is in place whereby basically they have to credit the money back to their customers. Last year, £143 million was credited back in that respect. So the regulator does have the tools to do that. It has tightened up so many of its measures, all of which will affect all the water companies.
Robert Courts (Witney) (Con)
The Minister will not be able to comment on Thames Water’s finances in detail, but can she assure my constituents, who will be really worried, that, whatever happens, their day-to-day services will be protected and the much-needed upgrades will still be delivered?
Rebecca Pow
I thank my hon. Friend for that. He is right that customers come first, and Thames Water customers will be assured their water supplies and wastewater services. I am happy to meet him to discuss that.