Oral Answers to Questions

Rob Butler Excerpts

Thursday 22nd February 2024 Commons Chamber

The Secretary of State was asked—

[Rob Butler (Aylesbury) (Con)]

1. Whether she has had recent discussions with the BBC board on the implementation of recommendations in the BBC mid-term review.

[The Secretary of State for Culture, Media and Sport (Lucy Frazer)]

The BBC is a hugely valued institution, and the mid-term review seeks to ensure that it continues to provide an outstanding service by improving its processes in relation to both impartiality and complaints. I regularly meet the BBC’s chair and director-general, and I will continue to use those meetings to raise these important issues.

[Rob Butler]

I started my career as a BBC reporter, and I firmly believe in the importance of our national broadcaster being both independent, particularly at moments and eras such as this, and completely impartial. However, every year, many people complain that the BBC is not as impartial as it should be, even that it is biased, and the BBC then dismisses the vast majority of those complaints. Does my right hon. and learned Friend think that the public would perhaps have more confidence in how those complaints are investigated if they were investigated independently from the outset?

[Lucy Frazer]

My hon. Friend is absolutely right. The public rightly expect the BBC to be an exemplar of impartiality. Our review highlighted issues in relation to both impartiality and complaints. As a result, the BBC will undertake significant reforms on both impartiality and complaints. At the charter review, as I have already said, we will examine whether the BBC first process remains the right complaints model.