Superfast Broadband

Richard Burden Excerpts

Wednesday 24th June 2015 Westminster Hall

[Richard Burden (Birmingham, Northfield) (Lab)]

I congratulate the hon. Gentleman on securing the debate. I should like to press him on urban “not spots”. Often, the most isolated areas have good broadband coverage where the commercial contracts have worked, but little bits are left, often in residential areas, and we cannot even get the commercial firms to be transparent about where those areas are, let alone do what is necessary. Does he agree that a lot more transparency and co-ordination is needed between operators, and often with local authorities?

[Matt Warman]

I agree. I hope that the House will look forward a couple of months, when more detailed maps of phase 2 roll-outs will allow us to look into phase 3. That will give constituents some clarity, which we so urgently need, so that we can say to people, “We know that superfast broadband is finally coming to your area, but it won’t be here for another two or three years,” or however long. That will at least allow some communities to make up their own minds about whether they would like to put their own money into helping to jump the queue, or whether they are content with the wait.

The lack of clarity has been damaging. Our postbags are full because people often tell us that an update on a website saying, for example, “Your cabinet will be upgraded within the next three months,” has remained the same for the past six months or longer. That is deeply unhelpful to us, to councils that are trying to oversee the process and to BT itself. We should acknowledge that sometimes the companies have been their own worst enemies.