Independent Complaints and Grievance Policy

Peter Kyle Excerpts

Thursday 16th November 2017 Commons Chamber

[Andrea Leadsom]

I am grateful to the hon. Lady for her thanks to the members of the working party, which certainly is a time commitment. All the Members involved and our colleagues from MAPSA and Unite are working hard on it, so I echo her thanks to them. She asks about those who are here on short-term placements, and it is intended that those individuals would also be able to access the grievance procedure.

[Peter Kyle (Hove) (Lab)]

I am sure that the Leader of the House will agree that by the time an allegation is made, we have potentially already failed employees. Will she reassure that House that the system will not just be reactive and respond to allegations, but engage and prevent potential incidents from happening in the first place? Every other employee under a good employer enjoys that privilege in the workplace. Can people who work here say the same?

[Andrea Leadsom]

The hon. Gentleman is exactly right and raises an important point. When a complaint has been made, something has already failed. The working party hopes that the creation a new system of complaints will by its very existence change the culture in this place. I reiterate that we do have examples of good employers and teams that work extremely well right across the parliamentary estate. Many MPs, peers, chiefs of staff, and senior parliamentary assistants are very good employers and treat their staff with the utmost respect. Nevertheless, he is right to point out that we need to change the culture. By providing proper support for employment matters, which is the intention of the working party, by offering proper training to those who employ staff, and by creating a proper grievance procedure, I hope and expect that we will also change the culture and significantly reduce the number of complaints that need to be made.