International Travel

Peter Grant Excerpts

Thursday 8th July 2021 Commons Chamber

[Grant Shapps]

The hon. Lady is absolutely right to highlight these cases and fight for her constituents. I just want to point out that the figure that is charged at the moment does not make a profit for the Government. In fact, it is still being somewhat subsidised in the process. I also want to point out that people should not be travelling to red-list countries. The only people who should be coming back to Government quarantine are British or Irish citizens or people with permanent rights of residence, and there should be a limit to the number of people who are still abroad and wishing to return. I sometimes come across cases where people are still using the red list as if it is a case of “It’s okay, I can come back and hotel quarantine.” That should not be the case. However, if the hon. Lady has individual cases, I am concerned to hear about them. The system is handled by the Department of Health and I would be very happy to pass them on.

[Peter Grant (Glenrothes) (SNP)]

The Secretary of State has quite rightly sounded a note of caution in saying that anyone who chooses to travel to an amber list country needs to be prepared for the possibility that it could become a red list country before they return. What happens if someone has booked to travel to an amber list country and it becomes red before they travel? Has he had discussions with the travel industry and the travel insurance industry to determine whether passengers will be entitled to a refund in those circumstances, or will they simply have to sacrifice their holiday and lose all their money?

[Grant Shapps]

The travel industry has stepped up to the plate, by and large. For nearly everywhere that people can book—I encourage consumers to take a look—people are able to get a guarantee of a refund or a change of date if there is a change in status, and holiday insurance has become quite adept as well. The Government have also tried to assist. For example, under the Air Travel Organisers Licensing scheme—ATOL—people used to be able to get only a cash refund, but we have made those vouchers effectively Government guaranteed, so that people can take them with assurance. That is also helping the travel sector to weigh up its difficulties with cash flow.

To answer the hon. Gentleman’s question, I am working very closely with the travel industry. He is absolutely right to raise the case. The most important thing that people can do is check before they book—particularly now, particularly this year—to make sure that refunds and rebooking are allowed in their contract.