Horizon: Compensation and Convictions Debate

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Department: Department for Business and Trade

Horizon: Compensation and Convictions

Peter Aldous Excerpts
Monday 8th January 2024

(10 months, 2 weeks ago)

Commons Chamber
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Kevin Hollinrake Portrait Kevin Hollinrake
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The hon. Lady is absolutely right. These are complex matters, and there are two ends to the compensation journey. One is the compilation of a claim by the claimant, which may include legal advice and assessments of health conditions, for example, so it can take time to compile a claim.

Under the GLO scheme, which is the most recent scheme, we have committed to responding to 90% of claims within 40 days. We believe we have the right level of resources at our end to make sure we can respond fairly and quickly. The assessments are made on the compensation side by independent individuals and panels. We think it is a good process and we think it is resourced properly but, of course, we will continue to give it proper oversight.

Peter Aldous Portrait Peter Aldous (Waveney) (Con)
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No current or former sub-postmaster in the Waveney constituency had been in touch with me before today, but I have received two emails today from constituents whose lives have effectively been destroyed. This raises two questions. How many people were simply bullied and intimidated into keeping quiet and paying up? And what justice and recompense will be available to them?

Kevin Hollinrake Portrait Kevin Hollinrake
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Although it is tragic to hear that anybody has been involved in these kinds of cases, it is good to hear that people are coming forward. Again, one of the added benefits of the dramatisation is that people are more willing to come forward, and we have seen a good number coming forward. I am very happy to make sure that my hon. Friend’s constituents are pointed in the right direction and that they have access to the appropriate scheme to get compensation, because they should be compensated to the degree of both their non-pecuniary losses, for any impacts on, for example, their health or any distress or reputational issues, and of their financial situation, as we return them to the position they were in prior to the episode taking place. We are keen that his constituents get access to those schemes.