Oral Answers to Questions Debate

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Department: Department for Education

Oral Answers to Questions

Pauline Latham Excerpts
Monday 18th January 2021

(3 years, 2 months ago)

Commons Chamber
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Pauline Latham Portrait Mrs Pauline Latham (Mid Derbyshire) (Con) [V]
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I am sure that, like me, my hon. Friend has received a lot of ill-informed and abusive emails and posts on social media about the school lunches. I am pleased that the Department has established a hotline for complaints about the lunch parcels. I am absolutely certain that most schools are providing good quality parcels for children. Please will she confirm how many complaints about food parcels the newly established hotline has received?

Vicky Ford Portrait Vicky Ford
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DFE helplines have been giving support to schools and others on a wide range of matters. On Wednesday morning, after seeing some of the photos of unacceptable parcels, we announced that parents could call the DFE if they had a problem with a lunch parcel, but that they should try to resolve it with the school first. There are around 1.4 million children on free school meals. By the end of last week, we had received a total of seven calls in relation to unacceptable lunch parcels. Each has been fully investigated. We expect high-quality lunch parcels for our children.