Southern Rail

Debate between Paul Maynard and Jim Dowd

Monday 5th December 2016 Commons Chamber

[Paul Maynard]

My hon. Friend deserves particular credit for the assiduous nature of his campaign for improved compensation for Southern passengers. I am glad to hear that he welcomed last Friday’s announcement. I understand that the level of faults on the driver-only operation trains to Horsham are running at almost double what is usually expected on the route. GTR is looking into the matter further. I am hoping to hear more from it in due course, and I will write to him with the outcome of that investigation.

[Jim Dowd (Lewisham West and Penge) (Lab)]

I started commuting—both regularly and frequently—from Forest Hill to London Bridge and Waterloo East in 1963. In all those 53 years, the service has never been as unreliable and as chaotic as it is today. I now no longer use Southern to go to London Bridge, as I use the overground service. Unfortunately, large parts of my constituency, and just about every other constituency of Members concerned about this matter, do not have that option. Many of my constituents blame the management for what is going on, and an equal number blame the unions. Another set blames Network Rail and the infrastructure. We have heard from the Minister today about track failures causing chaos on the Brighton line. When will he and the Government do something to reassure my constituents, and those of everybody in this Chamber, that the Government are actually trying to do the best they can for commuters, rather than leaving commuters to the fate of the most incompetent organisation in the entire UK rail industry?

[Mr Speaker]

The hon. Gentleman has given new meaning to the description “delayed journey” and we are deeply grateful to him.