(7 years, 7 months ago)
Commons ChamberI am more than aware of the sterling work that my hon. Friend has done to further the cause of revenue protection by checking tickets on the Chase line, on which I congratulate her. She is quite right that there are concerns within the industry that the penalty fares are set too low. At the moment, I am focusing on reviewing the appeals system to make sure that it is fair and proportionate, and discretion has a role to play. I will keep penalty fares under review.