Disability Assessment Services

Paul Masterton Excerpts

Wednesday 13th March 2019 Westminster Hall

[Paul Masterton (East Renfrewshire) (Con)]

I congratulate my hon. Friend the Member for Chichester (Gillian Keegan) on securing this debate.

I welcome the Secretary of State’s recent announcement of the change in the assessment process. Face-to-face assessments cause anxiety and distress among our constituents. It is paramount to safeguard the most vulnerable in society from undergoing assessment when their conditions are unlikely to have changed from their previous visit. As a constituency MP, I am often able to obtain the agreement of the DWP for paper-based reports that remove the need for face-to-face assessments, or at least the agreement to a home consultation, but it can be a real uphill battle to do so.

Those suffering from conditions such as MS, myalgic encephalomyelitis, severe autism and Asperger’s, agoraphobia and a range of mental health health disorders should not be required to submit a new claim every two years. Those suffering from mental health conditions do not find it easy to obtain the required evidence, particularly if that person has no engagement with medical professionals due to their condition. The recent announcement will alleviate those concerns for some claimants. I quickly draw hon. Members’ attention to the great report by the Scottish Association for Mental Health, which is the Scottish equivalent of the charity Mind. It is a sensible report that states clearly that the assessment process does not adequately gauge the impact of mental health or other fluctuating conditions, because it focuses primarily on physical impairment.

The decision to integrate assessment services into one body is welcome news; it will streamline services and allow those applying for ESA, universal credit and PIP to undergo just one assessment rather than two. Although the benefits assess two different matters, the information obtained from one assessment can be used to determine both benefit outcomes.

Like all hon. Members, I have met several constituents who have stressed their anxiety at undergoing assessments because they do not trust the system. Many constituents have been reassessed for ESA and PIP every couple of years and do not get the time to focus on improving their well-being without the threat looming over them of going back for another assessment and potentially losing some or all their benefit. Ultimately, as many Members have stressed, the issue is a lack of trust and faith in the system. Is it any wonder, given the number of low or nil awards given incorrectly, not properly picking up hidden and non-physical disabilities and forcing people to battle the system that should be supporting them?

Like many MPs, my office offers full advocacy support for welfare claimants, from the initial application and accompanying to the assessment centre, to doing appeals and representation at tribunals. Our record of success is well over 80%, which is partly due to my amazing caseworker, Jamie. But that is ridiculous, because we should be getting those decisions right first time, to increase the faith and trust of vulnerable people in the assessment process. By introducing the changes the Government have outlined, we are taking a huge step to begin to rebuild that trust with those living with disabilities.