Oral Answers to Questions

Oliver Heald Excerpts

Tuesday 23rd June 2020 Commons Chamber

[Jane Stevenson (Wolverhampton North East) (Con)]

What steps his Department is taking to support the mental health of NHS workers during the covid-19 outbreak.

[Sir Oliver Heald (North East Hertfordshire) (Con)]

What steps his Department is taking to support the mental health of NHS workers during the covid-19 outbreak.

[The Minister for Care (Helen Whately)]

Our NHS workers—from the doctors, nurses and allied health professionals to the healthcare assistants, porters and all those who work behind the scenes—are truly heroes. I wish to say a special thank you to students: thank you to the medical students and nursing students who courageously stepped up to work at the frontline in a global pandemic. I am determined to do all that we can for our NHS workers. We have set up a round-the-clock mental health support line, which includes a freephone helpline run by the Samaritans and an out-of-hours text support service provided by Shout.

--- Later in debate ---

[Helen Whately]

I would be delighted to join my hon. Friend in thanking the staff at New Cross Hospital for all that they have been doing in these incredibly difficult times. Mental health support absolutely should be, and is, there. There is the mental health support helpline and the text messaging service. It is also really important that NHS trusts take steps locally to ensure that their staff have the support that they need.

[Sir Oliver Heald]

When we stood with our neighbours and clapped for the carers, we showed solidarity across the nation with them and recognised the strain, stress and anxiety under which many of them were working. Can the Minister assure me—and say what practical steps can be taken to ensure—that, as they work through the experiences they have had, they will get the care and support necessary for them, and that we care for our carers?

[Helen Whately]

The clap for carers initiative was fantastic because it was a moment when we showed, as a nation, our support for our health and social care workers, but my right hon. and learned Friend is right that clapping is not enough. One thing that I want to do in the months ahead is bring forward the people plan—work that had to be paused because of covid—and to ensure that it includes all possible support for the NHS workforce, so that the NHS can be the best place to work in the world.