Oral Answers to Questions

Debate between Norman Baker and Mark Lazarowicz

Thursday 17th January 2013 Commons Chamber

[Norman Baker]

I shall try not to be stuck at Four Oaks, where there is evidently a problem that limits the ability to run through trains. However, we are continuing to monitor London Midland’s performance, and if it breaches further benchmarks, we will take further action. I can say now that it is expected to make losses for the remainder of its franchise period. In my view, given that it created this mess, it is up to London Midland to sort it out on behalf of the taxpayer.

[Mark Lazarowicz (Edinburgh North and Leith) (Lab/Co-op)]

rose—

[Mark Lazarowicz]

If passengers are delayed on London Midland, and indeed on other lines—[Laughter]—they are entitled to compensation. However, when London Midland provides such compensation, it takes the form of paper vouchers, which, as a constituent of mine has pointed out, cannot be exchanged online. That is inconvenient, and it means that they cannot obtain the full benefit of lower fares. Will the Minister look into that when the Government review the fares system?

[Norman Baker]

I am happy to say that that point has been raised by a number of Members, and that we are looking into it. People should not be discriminated against on the basis of the method that they use to buy their tickets.

Oral Answers to Questions

Debate between Norman Baker and Mark Lazarowicz

Thursday 29th November 2012 Commons Chamber

[Mark Lazarowicz (Edinburgh North and Leith) (Lab/Co-op)]

I wrote to one of the previous Ministers about enforcement of advanced stop lines, but did not get a very positive response. Will the Government now look at ensuring that advanced stop lines at traffic lights are complied with much more effectively?

[Norman Baker]

We are always open to suggestions to improve road safety and traffic management. We are undertaking a review of traffic signs, which has been completed, and a further review of traffic management processes. If the hon. Gentleman gives me specific details of his concern, I will ensure that it is fed into the process and given proper consideration.