Oral Answers to Questions

Debate between Norman Baker and Chris Heaton-Harris

Thursday 17th January 2013 Commons Chamber

[Chris Heaton-Harris (Daventry) (Con)]

T6. My question is further to that asked by my hon. Friend the Member for Lichfield (Michael Fabricant) about services on London Midland trains. Staff shortages and other issues have led to an unbelievably poor service, with London Midland’s chief executive saying earlier this week that he was “embarrassed” by the service being offered. What will the Government do to ensure that London Midland improves the service it offers my constituents?

[The Parliamentary Under-Secretary of State for Transport (Norman Baker)]

As I mentioned earlier, there have been discussions between the Department and London Midland, and they are ongoing. London Midland has taken steps to improve its rostering and to recruit more drivers to try to ensure that the very poor service that my hon. Friend’s constituents have had is not repeated this year. We continue to monitor the situation, and we will take further action if necessary.