Oral Answers to Questions

Norman Baker Excerpts

Thursday 17th January 2013 Commons Chamber

[Michael Fabricant (Lichfield) (Con)]

10. What assessment he has made of the level of service provided by London Midland trains in the last six months; and if he will make a statement.

[The Parliamentary Under-Secretary of State for Transport (Norman Baker)]

The Department is continually assessing London Midland’s performance, and holds monthly review meetings with its senior management. As the Secretary of State announced on 20 December 2012, London Midland’s performance between September and December breached its contractual benchmark. The Department has therefore negotiated measures with London Midland to ensure that a reliable passenger service is restored, as well as a £7 million package of benefits for passengers.

[Michael Fabricant]

If there have been improvements, most of my constituents have not really noticed them. They have been stranded at Four Oaks—and believe me, Mr. Speaker, you would not want to be stranded at Four Oaks—hanging around for an hour and a half waiting for another London Midland train to take them back to Lichfield. How bad does it actually have to get before the Minister decides to take away the service and readvertise the contract?

[Norman Baker]

I shall try not to be stuck at Four Oaks, where there is evidently a problem that limits the ability to run through trains. However, we are continuing to monitor London Midland’s performance, and if it breaches further benchmarks, we will take further action. I can say now that it is expected to make losses for the remainder of its franchise period. In my view, given that it created this mess, it is up to London Midland to sort it out on behalf of the taxpayer.

[Mark Lazarowicz (Edinburgh North and Leith) (Lab/Co-op)]

rose—

[Mark Lazarowicz]

If passengers are delayed on London Midland, and indeed on other lines—[Laughter]—they are entitled to compensation. However, when London Midland provides such compensation, it takes the form of paper vouchers, which, as a constituent of mine has pointed out, cannot be exchanged online. That is inconvenient, and it means that they cannot obtain the full benefit of lower fares. Will the Minister look into that when the Government review the fares system?

[Norman Baker]

I am happy to say that that point has been raised by a number of Members, and that we are looking into it. People should not be discriminated against on the basis of the method that they use to buy their tickets.

[Peter Aldous (Waveney) (Con)]

11. What assessment his Department has made of the role of the private sector in the UK's railways.

--- Later in debate ---

[Tom Blenkinsop (Middlesbrough South and East Cleveland) (Lab)]

12. What assessment he has made of bus fare rises in non-metropolitan areas; and if he will make a statement.

[The Parliamentary Under-Secretary of State for Transport (Norman Baker)]

The Government recognises that the price of public transport is an issue for many people, including those in non-metropolitan areas, and we are putting measures in place to keep down the cost of using the bus, including retaining the bus service operators grant and the concessionary travel entitlement, and encouraging more reasonably priced multi-operator tickets.

[Tom Blenkinsop]

Following cuts imposed by this Government, Mayor Mallon in Middlesbrough is proposing to axe the teen mover scheme that helps young people afford public transport, and Redcar and Cleveland borough council has already had to scale back its similar scheme. As a result, coupled with bus fare increases, young people risk being plunged into transport poverty. Will the Minister hold discussions with his colleagues at the Departments for Education and for Communities and Local Government to ensure that young people in Middlesbrough and east Cleveland can afford to travel by public transport?

[Norman Baker]

The hon. Gentleman rightly draws attention to the issue of young people and buses, and I have given considerable attention to it. I have had discussions with the industry, and there is a new website giving young people more information about bus fares and the best offers in their area. We are discussing what further steps we might take to help young people, and, indeed, I have met colleagues at the Department for Education to discuss this very issue.

[Miss Anne McIntosh (Thirsk and Malton) (Con)]

Does my hon. Friend agree that community transport and concessionary fares are particularly important in rural areas? Will he therefore consider a further roll-out of the wheels to work scheme in rural areas such as Thirsk, Malton and Filey?

[Norman Baker]

I thank my hon. Friend for her question, and I agree with her point. We have given two tranches of £10 million to aid community transport across England. We have also funded wheels to work schemes under the local sustainable transport fund, and will continue to do so.

[Yvonne Fovargue (Makerfield) (Lab)]

The Government’s own figures show bus fares rising by double the rate of inflation, and many passengers face even higher increases; the Arriva Midlands annual saver ticket has increased by 20% this year. When will the Minister accept that his Government’s decision to cut local transport funding by 28% and to cut direct support for bus services by a fifth has increased the financial pressure on households who are already struggling to make ends meet?

[Norman Baker]

I welcome the hon. Lady to the Front Bench. She may not be aware that this is not a new phenomenon. In 2009, the retail prices index fell by 0.4% and bus fares increased by 8.6%—far more than they have risen this year. Steps are being taken to cut bus fares, and the hon. Lady may be interested to know that fares are being cut by First Bus in both Sheffield and Manchester.

[Mr Gareth Thomas (Harrow West) (Lab/Co-op)]

T1. If he will make a statement on his departmental responsibilities.

--- Later in debate ---

[Chris Heaton-Harris (Daventry) (Con)]

T6. My question is further to that asked by my hon. Friend the Member for Lichfield (Michael Fabricant) about services on London Midland trains. Staff shortages and other issues have led to an unbelievably poor service, with London Midland’s chief executive saying earlier this week that he was “embarrassed” by the service being offered. What will the Government do to ensure that London Midland improves the service it offers my constituents?

[The Parliamentary Under-Secretary of State for Transport (Norman Baker)]

As I mentioned earlier, there have been discussions between the Department and London Midland, and they are ongoing. London Midland has taken steps to improve its rostering and to recruit more drivers to try to ensure that the very poor service that my hon. Friend’s constituents have had is not repeated this year. We continue to monitor the situation, and we will take further action if necessary.

[Kelvin Hopkins (Luton North) (Lab)]

If Britain is to see a substantial modal shift of freight from road to rail, it is vital to construct dedicated rail freight capacity capable of carrying full-sized lorry trailers on trains. Will the Government give serious consideration to practical schemes to provide such capacity?

--- Later in debate ---

[Tim Farron (Westmorland and Lonsdale) (LD)]

Electrification of the Lakes line from Oxenholme to Windermere would probably be the least expensive and most straightforward electrification project in the network. It would also provide a massive boost for the £3 billion tourism economy in Cumbria. Will the Minister meet me, rail operators and rail users to take forward this project?

[Norman Baker]

I am very happy for me or my colleague the Minister of State to meet my hon. Friend about this matter. We have a major programme of electrification, as he knows. It will not be finished when we have completed all these schemes, so we are looking forward to further schemes post the present programme.