Oral Answers to Questions

Nigel Mills Excerpts

Tuesday 1st May 2018 Commons Chamber

[Edward Argar (Charnwood) (Con)]

1. What steps he is taking to ensure that markets work in the interests of consumers.

[Nigel Mills (Amber Valley) (Con)]

6. What steps he is taking to ensure that the industrial strategy benefits consumers through increased competition.

[The Secretary of State for Business, Energy and Industrial Strategy (Greg Clark)]

The industrial strategy makes it clear that a competitive UK economy in which firms compete on price, service and innovation is one that serves consumers best. Our recently published Green Paper, “Modernising Consumer Markets”, sets out proposals to ensure that consumers benefit from new technologies and, in particular, that consumers’ data must be used to benefit them and not to act unfairly against them.

[Greg Clark]

It is important that providers of services take into account the struggles of people suffering from mental ill health or dementia. The Green Paper sets out proposals requiring that minimum standards be applied, especially for utilities. In that regard, I applaud the work of the Alzheimer’s Society, which has launched the dementia-friendly utility guide, in which several companies are participating. That will help to make sure that people who deal with vulnerable consumers can assist them with bills, booking appointments and suchlike.

[Nigel Mills]

Does my right hon. Friend think that the competition regime that we have in the UK is fit for purpose, and are there sufficient resources to enable it to review all the major deals that seem to keep happening?

[Greg Clark]

I do think it is necessary to keep it under review, hence the Green Paper, because with the rise of new technologies, there are new challenges for regulators and new perspectives are required on mergers. We have increased the funding for the Competition and Markets Authority. My hon. Friend will have noticed that I appointed as chairman of the CMA Andrew Tyrie, who I think everyone on both sides of the House would recognise is a good, robust champion of the consumer.