Post Office Network

Nick Thomas-Symonds Excerpts
Tuesday 10th March 2020

(4 years, 9 months ago)

Westminster Hall
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Marion Fellows Portrait Marion Fellows
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The hon. Gentleman makes a vital point, which I will cover later.

Post offices matter to everyone. We are not all digitally inclined. We are not all able to access digital services online, and poorest and most vulnerable people in our society are the ones who are most affected by post office closures.

Nick Thomas-Symonds Portrait Nick Thomas-Symonds (Torfaen) (Lab)
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I congratulate the hon. Lady on securing this debate. I agree entirely with what she is saying. In my constituency of Torfaen, post office branches have survived by going into other businesses—into chains or independent businesses. Does she agree that where contracts are in place for that to happen and circumstances lead to change, those post offices need to be supported and the contracts kept under review?

Marion Fellows Portrait Marion Fellows
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Absolutely. In constituency business, I too have heard of people taking on a post office in their existing business and being told that it is the new nirvana and things will only get better, but it is the existing customers who use the post office service in the shop, and there is no huge increase in turnover. It is important that post offices branch out. Longer opening hours are welcomed by many, but the whole point is to keep post office services available right across the regions and across all areas.

Rural businesses are more likely to use post offices to send deliveries and pay bills, and twice as likely to use them to withdraw or deposit cash. As hon. Members have said, banks are closing, so post offices become even more vital.