Points of Order

Nick Thomas-Symonds Excerpts

Tuesday 31st October 2017 Commons Chamber

[Mr Speaker]

I am grateful to the right hon. Gentleman for his point of order and for his notice a few moments ago of his intention to raise it. The short answer is that I have received no indication from any Minister of an intention to come to the House to make a statement on that matter. However, not being unconscious of the indefatigability of the right hon. Gentleman, I am confident that if the matter is not brought to the House, he will try to ensure, by one means or t’other, that it is.

[Nick Thomas-Symonds (Torfaen) (Lab)]

On a point of order, Mr Speaker. I seek the advice of the Chair on a situation that has arisen with a constituency matter. Constituents bought tickets from an organisation known as Viagogo, and then wanted a refund for those tickets. They were unsuccessful in that, and sought the advice of my office. My office has been unsuccessful in contacting the organisation, whether via email, telephone call, or even being able to find an address to write to. I seek your advice, Mr Speaker, on what can be done to encourage this organisation to respond to my constituency office in standing up for my constituents.

[Mr Speaker]

Whether it is incompetence or discourtesy, one knows not, but I think that most people would be interested to know, because of course it could happen to the constituent of any Member. The Minister is poised ready like a panther to pounce, and it would be a pity to disappoint the right hon. Gentleman. Let’s hear the fella.