DWP: Performance

Natascha Engel Excerpts

Monday 30th June 2014 Commons Chamber

[Natascha Engel (North East Derbyshire) (Lab)]

I am sorry that the Secretary of State believes this debate is cynical and nonsense, because I have received more correspondence on, and more people have come to see me about, this single issue than any other over the past two years. That cannot be unique to North East Derbyshire; it must be true across the country. The experiences of my constituents and hundreds of thousands of others across the country suggest that the DWP and its programmes are in serious trouble. Given that more than 700,000 people are still waiting for work capability assessments and that the length of delays people are experiencing are pushing them into destitution, we really are getting into trouble.

This cannot only be about saving money. I said as much when the previous Labour Government were in power and I say it again in opposition. It has to be about finding work for those who are able to work and looking after those who are not able to work. It is really important that we prioritise that, rather than saving money from the DWP budget, because even under those terms the Office for Budget Responsibility has said that the cost of the employment support allowance has risen since December by a shocking £800 million. It is very important that we focus on people.

It is also important that we concentrate on language, because we are sometimes in danger of talking about deserving and undeserving people on benefits and in poverty. Most people who are on benefits and social security are desperate to work. They are looking as hard as possible for work and they should not be called scroungers and skivers simply because the jobs are not there for them.

A constituent of mine is registered blind and has been on a Work programme for the past two years. He was given plenty of help to find work but could not find any. After two years, he has returned to the jobcentre, but he is no longer being given the support he needs as a blind person who is desperate to get into work. This man is not a scrounger—he is desperate to find work.

By the same token, Jamie Thompson, who is paraplegic, has been coming to see us for two years. He is not able to work—he is paralysed from the chest down—but he is being called in for face-to-face interviews every three months. Jamie knows how to contact his MP’s office and how to work with welfare rights, but it is wrong that he is constantly being called in. His condition will not change and his medical records will be the same every three months. I do not understand why the system is pulling Jamie in when it needs to focus on other things.

The last person I want to talk about is Andrew Birks, who has a 15-year-old daughter so severely disabled that she needs around-the-clock care. Both her parents work—they have always worked, and never claimed benefits—but Ella has now had her disability allowance withdrawn, which has pushed her parents into serious financial trouble. They have already waited three months for an appeal, and there is still absolutely no sign of it.

These are the sort of individual cases that I am getting. I have loads of them, and each demonstrates that there is a failure in the system with the DWP. As the Chair of the Work and Pensions Committee, my hon. Friend the Member for Aberdeen South (Dame Anne Begg) said, it is really complicated: the DWP has taken on a huge number of programmes, and many of them are just not delivering what they are supposed to deliver.

The welfare state is designed as a safety net to catch people who absolutely cannot help themselves—that is especially true for those with severe disabilities, who just cannot work—but I am really worried that that safety net is being withdrawn under this Government, which is certainly pushing some of my constituents into destitution. Not only my constituents but hundreds of thousands of people are being affected by the failings of the DWP. They cannot wait 10 months for the next general election; they need help now.