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Written Question
Small Businesses: Postal Services
Tuesday 24th June 2025

Asked by: Munira Wilson (Liberal Democrat - Twickenham)

Question to the Department for Business and Trade:

To ask the Secretary of State for Business and Trade, what steps he is taking to support access to postal services for small businesses.

Answered by Justin Madders - Parliamentary Under Secretary of State (Department for Business and Trade)

The government recognises that small businesses are critical to our communities and essential to our economic success. We are committed to hardwiring the voice of small business into everything we do and collaborating with businesses and workers to kickstart and rebuild our economy.

The universal postal service ensures that SMEs have access to an affordable service, both in the UK and internationally.

Ofcom, as independent regulator for the postal sector, is responsible for securing the provision of a universal postal service. In its 2023-24 Post Monitoring Report, Ofcom found that overall three-quarters (74%) of SMEs were satisfied with the quality of service they receive from Royal Mail, while overall satisfaction with other providers stood at 81%.


Written Question
Royal Mail: Standards
Tuesday 24th June 2025

Asked by: Munira Wilson (Liberal Democrat - Twickenham)

Question to the Department for Business and Trade:

To ask the Secretary of State for Business and Trade, what discussions he has had with Royal Mail on improving (a) service and (b) delivery.

Answered by Justin Madders - Parliamentary Under Secretary of State (Department for Business and Trade)

Ministers and officials have discussions with Royal Mail on a regular basis in its capacity as the universal service provider.

It is for Ofcom, as the independent regulator of postal services, to set and monitor Royal Mail’s service standards and decide how to use its powers to investigate and take enforcement action should Royal Mail fail to achieve its obligations without good justification.

Ofcom is investigating Royal Mail’s performance in the 2024-25 financial year for failing to meet its regulated targets. The government expects that Ofcom will continue to closely monitor Royal Mail’s performance and take action where appropriate.


Written Question
Dual Use Goods and Technologies: Israel
Friday 23rd May 2025

Asked by: Munira Wilson (Liberal Democrat - Twickenham)

Question to the Department for Business and Trade:

To ask the Secretary of State for Business and Trade, what steps he is taking to restrict dual-use technology from being exported to Israel.

Answered by Douglas Alexander - Minister of State (Cabinet Office)

All export licence applications are assessed on a case-by-case basis against the Strategic Export Licensing Criteria.

On 2 September we took decisive action, suspending certain licences for exports of items for the Israel Defence Forces (IDF) that might be used in military operations in Gaza – whether such licences covered military or dual-use goods – and we continue to review licence applications on this basis.


Written Question
Overseas Trade
Thursday 27th March 2025

Asked by: Munira Wilson (Liberal Democrat - Twickenham)

Question to the Department for Business and Trade:

To ask the Secretary of State for Business and Trade, what assessment he has made of the potential implications for his policies of Frontier Economics' report entitled Modelling the effects of closer UK-EU cooperation and of US tariffs, published on 10 February 2025.

Answered by Douglas Alexander - Minister of State (Cabinet Office)

We welcome the publication of the report and the contribution to the evidence base used to inform our trade policy. Our number one priority is growing the UK economy, and a positive trading relationship with both the US and with our European partners are part of that approach.


Written Question
Construction: Skilled Workers
Monday 24th February 2025

Asked by: Munira Wilson (Liberal Democrat - Twickenham)

Question to the Department for Business and Trade:

To ask the Secretary of State for Business and Trade, if he will make an assessment of the potential merits of requiring builders to (a) have relevant qualifications and (b) demonstrate a certain competence level to undertake specific work.

Answered by Sarah Jones - Minister of State (Department for Energy Security and Net Zero)

The Building Safety Act requires that all those undertaking work in the built environment must be competent and have the right skills, knowledge, experience and behaviours.

The Government is working with the construction industry to support the development and implementation of competence frameworks for built environment occupations that identify the core skills, qualifications and competence levels needed to undertake work. Engagement with DfE, Skills England and Standard Setting Bodies is a key part of developing the frameworks to align with and improve existing qualification routes to deliver the competence levels required.


Written Question
Construction: Licensing
Thursday 13th February 2025

Asked by: Munira Wilson (Liberal Democrat - Twickenham)

Question to the Department for Business and Trade:

To ask the Secretary of State for Business and Trade, what assessment he has made of the potential implications for his policies of the Federation of Master Builders report entitled Licence to build: A pathway to licensing UK construction, published on 2 July 2018.

Answered by Sarah Jones - Minister of State (Department for Energy Security and Net Zero)

The Government regularly reviews how standards of consumer protection within the construction sector could be improved. This includes discussions with industry stakeholders, such as the Federation of Master Builders, and with Members of Parliament on a licensing scheme to protect consumers.

There are advantages and disadvantages to introducing a licencing scheme in the domestic construction market. The advantages may include higher standards of competence and more effective consumer redress. Whilst the disadvantages may include the cost, complexity and additional administrative burden. Any action that the Government takes on licensing to protect customers and standards needs to be robust, proportionate and evidence based.


Written Question
Department for Business and Trade: Construction
Thursday 13th February 2025

Asked by: Munira Wilson (Liberal Democrat - Twickenham)

Question to the Department for Business and Trade:

To ask the Secretary of State for Business and Trade, whether he has met with the Licence UK Construction Task Force set up by the Federation of Master Builders.

Answered by Sarah Jones - Minister of State (Department for Energy Security and Net Zero)

The Government regularly reviews how standards of consumer protection within the construction sector could be improved. This includes discussions with industry stakeholders, such as the Federation of Master Builders, and with Members of Parliament on a licensing scheme to protect consumers.

There are advantages and disadvantages to introducing a licencing scheme in the domestic construction market. The advantages may include higher standards of competence and more effective consumer redress. Whilst the disadvantages may include the cost, complexity and additional administrative burden. Any action that the Government takes on licensing to protect customers and standards needs to be robust, proportionate and evidence based.


Written Question
Housing: Building Alterations
Thursday 13th February 2025

Asked by: Munira Wilson (Liberal Democrat - Twickenham)

Question to the Department for Business and Trade:

To ask the Secretary of State for Business and Trade, whether he has made an assessment of the potential merits of creating an ombudsman for home owner property extensions.

Answered by Justin Madders - Parliamentary Under Secretary of State (Department for Business and Trade)

The Government continues to consider ways in which consumers can be supported in accessing redress and regularly reviews how standards of consumer protection within the construction sector could be improved.

The Digital Markets, Competition and Consumers Act 2024 contains measures to improve Alternative Dispute Resolution in consumer markets by raising standards of consistency and quality, and encouraging business take up.

The Government-funded Citizens Advice consumer service offers free advice to consumers on their rights and how to take complaints forward. A list of Alternative Dispute Resolution bodies and their related sector is available on the Chartered Trading Standards Institute website.


Written Question
Batteries: Recycling
Thursday 16th January 2025

Asked by: Munira Wilson (Liberal Democrat - Twickenham)

Question to the Department for Business and Trade:

To ask the Secretary of State for Business and Trade, what assessment he has made of the potential merits of increasing the use of hydrometallurgical separation in the recycling of electric vehicle batteries to help facilitate the recovery of lithium.

Answered by Sarah Jones - Minister of State (Department for Energy Security and Net Zero)

The Government seeks to encourage sustainable critical mineral production and pro-cessing. As electric vehicle batteries reach the end of their economic life, there will be an opportunity and necessity to repair, repurpose, reuse, and recycle them. The chemicals sector will play an important role in recovering valuable materials like lithium, enhancing environmental sustainability, and alleviating pressure on primary supply

To this end, the Automotive Transformation Fund (ATF) aims to support the creation of an internationally competitive electric vehicle supply chain in the UK. It provides support to late-stage R&D and capital investments in strategically important technologies. This in-cludes unlocking strategic investments in battery recycling.


Written Question
Construction: Fraud
Thursday 16th January 2025

Asked by: Munira Wilson (Liberal Democrat - Twickenham)

Question to the Department for Business and Trade:

To ask the Secretary of State for Business and Trade, what assessment he has made of the potential merits of introducing (a) licencing for builders and (b) affordable recourse for people impacted by rogue builders.

Answered by Justin Madders - Parliamentary Under Secretary of State (Department for Business and Trade)

This Government is working to ensure we have a high-quality and professional construction industry, which delivers safe work and has consumer protection at the heart of this. Any licencing scheme would need to be robust, proportionate and evidence based.

The Consumer Rights Act 2015 sets out the standards consumers can expect from traders and remedies if these rights are breached. Consumers can seek redress through the Small Claims Court, where they can pursue claims of up to £10,000 against a rogue builder. Citizens Advice provides information on making claims and can refer complaints on to Trading Standards for appropriate enforcement action.