Asylum Applicants: Mental Health and Wellbeing

Sarah Dines Excerpts

Tuesday 27th June 2023 Westminster Hall

[The Parliamentary Under-Secretary of State for the Home Department (Miss Sarah Dines)]

It is a pleasure to serve under your chairmanship, Dame Maria. I am grateful to my hon. Friend the Member for Orpington (Gareth Bacon) for raising this important case. I also thank my hon. Friend the Member for Dartford (Gareth Johnson), who is supporting him in this endeavour and is now also involved in the case.

As would be expected, the Home Office is aware of Mr A’s case, and I will ensure that my hon. Friend the Member for Orpington continues to receive regular updates. I am not able to comment on the details of this case, because of convention; I am sure that the House will understand that. However, I can of course ensure a suitable meeting with the Minister for Immigration, in whose place I stand today; I am pleased to respond in his absence.

We are committed to ensuring that asylum claims are considered without unnecessary delay, and that those who need protection are granted it as soon as possible, so that they can start to integrate and to rebuild their life. Of course, that includes those involved in cases that are granted on appeal. Asylum casework teams are dealing with high levels of new applications, including those from small boat arrivals, and we have been clear about the pressures that the situation in the channel has created. It is a significant and complex challenge, but we are doing everything in our power to balance the overall needs of the system and to ensure that cases are appropriately prioritised.

Colleagues will recall that in December, the Prime Minister pledged to clear the backlog of initial asylum legacy claims, which are claims made before 28 June 2022. We are taking immediate action to speed up asylum processing, while maintaining the integrity of the system. For example, we are simplifying the guidance, reducing interview length and streamlining processes. Streamlining the process will play an important role in our achieving our aims. The streamlined asylum policy guidance was published on 23 February; on the same day, questionnaires began to be sent to legacy claimants from Afghanistan, Eritrea, Libya, Syria and Yemen at their most recently recorded correspondence address. Those countries were included in the streamlined asylum process on the basis of their high grant rate, which is 95% or higher, and the fact that over 100 grants in the year ending September 2022 were grants of protection status—refugee status or humanitarian protection.

We are making good progress. According to provisional data, between the end of November 2022 and the end of May 2023, the legacy backlog was reduced by 17,000 cases. During April, streamlined asylum processing was further rolled out to legacy claims from nationals of Afghanistan, Eritrea, Sudan, Syria and Vietnam. That means that where a positive decision can be taken, the claimant will have not a substantive interview, but a preliminary interview meeting.

[Tim Farron]

The Minister mentioned people with legacy claims from Libya and Eritrea. Under the Government’s new proposals, there is no safe route for those people to get here at all, even though, as she said, over 90% of claimants turn out to have a claim. Would she think again about ensuring that we do not dismiss people as bogus asylum seekers before we have even considered their claims?

[Miss Dines]

I beg to disagree with the hon. Gentleman. Of course there are safe routes. By international agreement, we take people from Syria, and we do fulfil our international obligations. [Interruption.] May I continue? Streamlined asylum processing for accompanied and unaccompanied asylum-seeking children will enable cases to be progressed more quickly, and enable us to clear the backlog of outstanding initial asylum decisions.

We are also working hard to significantly increase the number of asylum decision makers above intake levels, so that we can reduce the time taken to reach decisions and the number of claimants awaiting decision. My hon. Friend the Member for Orpington who called for this debate, and I am grateful to him for doing so, was quite right to raise this issue: speed is of the essence, and we need to reduce the time taken to reach decision significantly. That is why finance and effort is being put into increasing the numbers of those who determine claims.

We have recruitment strategies in place that will help to increase staffing, and to maintain it at the level required for better management of the asylum intake. As was mentioned, the sheer weight of numbers is significant; we will need to improve management of the system if we are to make the changes that my hon. Friend is desperate to see, not only for his constituent but for others in similar positions. We have already doubled the number of decision makers over the last two years, and we are continuing to increase them further. A large recruitment campaign is under way; it will take the expected headcount of decision makers to 2,500 by September this year, which will make a significant difference.

Asylum Operations continues to mitigate the effects of the high attrition rates. That can hinder productivity, as experienced decision makers are used to upskill new colleagues. Although we are increasing the number of decision makers and expect the number of decisions to increase, it can take up to 12 months for a decision maker to become fully proficient in their work. We are putting a place a range of interventions—for example, we are looking at job design, reward and management capability—to reduce churn and increase the rate of productivity.

We take the welfare of those in our care extremely seriously. At every stage in the process, our approach is to ensure that the needs and vulnerabilities of asylum seekers are identified and shared with health partners. To facilitate that, the Home Office and its contractors work closely with the NHS, local authorities and non-governmental organisations to ensure that people can access the healthcare and support that they need. Asylum seekers have access to health and social services from the point of their arrival in the UK. All asylum seekers, regardless of the type of accommodation that they are in, have the same access to free NHS services as British citizens and other permanent residents. The Home Office operates a safeguarding hub to support vulnerable individuals in quickly accessing the healthcare services.

I am particularly interested in the points that my hon. Friend the Member for Orpington raised about the delays he has experienced, which are in no small part due to the dramatic rise in cases. We have the highest number of applications for two decades; that is why he is quite right to support the Government on reforming the system. I remind hon. Members that there were 75,492 asylum applications, relating in total to 91,047 people, in the UK in the year ending March 2023. That is a third more applications than in the year ending March 2022, and the highest number for 20 years or so. It is also higher than at the peak of the European migration crisis; the figure was 36,446 in the year ending June 2016.

Many of the top nationalities applying for asylum in the UK in the year ending March 2023 are also the most common nationalities of those arriving in small boats. Those nationalities include Albanians, Afghans, Iranians, Iraqis and Syrians. The significant increase in dangerous journeys across the channel is placing unprecedented strain on our asylum system. Those in need of protection should claim asylum in the first safe country they reach, rather than risking their life and paying people smugglers to take them on the dangerous journey across the channel.

As my hon. Friend mentioned, the UK has a proud history of supporting refugees. Since 2015, we have offered a place to just under half a million men, women and children seeking safety, including those from Hong Kong, Syria, Afghanistan and Ukraine, as well as family members of refugees. Our focus will remain on directly helping people who are from regions of conflict or instability. The best way to help the most vulnerable people, which of course includes Syrians, is to bring them into the country through safe and legal routes. That will bypass the evil criminal gangs and protect vulnerable people, including children.

The Government are committed to reform. The Illegal Migration Bill is essential to ensure that we can better marshal appropriate applications, and to ensure that people who should not be seeking asylum do not jump the queue by paying money to an illegal smuggler.

Let me turn to the issue of wellbeing. My hon. Friend mentioned that his constituent, who was based in Orpington and is now based in the Dartford area, is suffering from ill health and mental illness, in part as a result, it is said, of his treatment abroad, but also of his living and waiting here. The Government take the safety and wellbeing of asylum seekers extremely seriously. We are working closely with health partners, accommodation providers in the UK and the UK Health Security Agency to ensure their safety and wellbeing. Asylum seekers have access to health and social care services, and those who deal with asylum seekers at any point of the process, including first responders, are under a duty to assist in ensuring that safety and wellbeing.

Significant effort goes into ensuring that people have the appropriate health and wellbeing services. We provide funding, via a therapeutic support grant, to Barnardo’s, so that it can operate its Boloh helpline. That service provides mental health and wellbeing support to adult asylum seekers; it aims to prevent the escalation of any mental ill-health among those navigating the asylum system, and to facilitate joined-up working in the community, on mental health provision in general. My hon. Friend mentioned that he has concerns on this issue in relation to his case, and I am sure that he will continue to raise it. The service offers UK-wide virtual therapeutic support, practical support from helpline advisers and intensive one-to-one treatment where needed. There is extensive work with a team of psychotherapists who speak 15 languages, and extra help will be brought in where it is needed.

In closing, I again thank my hon. Friend the Member for Orpington for securing the debate. He works extremely hard on this issue and will continue to do so, and I am sure that he will hold the Home Office to account. I reassure him—as much as I can; I am standing in for the Immigration Minister—that I will seek to secure a meeting for him with that Minister, so that he can assist him in representing an important former constituent. This is an important topic that we take seriously, and the Government are committed to ensuring that all asylum claims are considered without unnecessary delay. Where there has been historical delay, we are doing our best to reduce it. We are mindful of our responsibilities to those in our care, and are ensuring that their needs are met. That will remain an integral part of our approach.

Question put and agreed to.