Emissions and Vehicle Type Approval

Debate between Mike Weir and Louise Ellman

Thursday 20th April 2017 Westminster Hall

[Mike Weir]

I see absolutely no reason why it cannot. Obviously the American consumer organisations are slightly different from our own and seem to be better at getting things into court and sorted out much more quickly than is the case under our system, but that should not be the case. Volkswagen, which clearly reacted quickly to the problem it had in the United States—presumably because of the damage to its reputation and market share in the US—should have done the same in Europe. That prompts the question as to why Volkswagen thought that it did not need to do that in Europe.

It is imperative that the UK, along with other European jurisdictions, takes action to show that they are not immune from what is happening in the United States. We must put consumer rights at the heart of this, as well as taxpayers’ rights, because the taxpayer faces a huge and ongoing bill, probably for many decades, due to what has happened over the last few years.

I was commenting earlier about the possibility of action under the Sale of Goods Act 1979. I was a solicitor before I came to this place—some years ago now, admittedly—and that is not an easy route for individuals to take. The Government note they are not privy to the terms of the contracts between individual owners and the company, but many individual owners will have contracts with the third parties who sold them the cars and will not generally have contracts directly with the company, although some may, depending on the type of contract.

However, the most problematic area is simply the impracticability of any individual car owner taking on a massive multinational such as Volkswagen in the civil courts. Such actions are not cheap at the best of times and when such a huge technical issue is involved, the costs are likely to escalate quickly. Also, whatever the sum that an individual may be claiming, there is an incentive for the multinational company to fight the case, because it is not dealing with just one such case but potentially thousands of such cases. There would be a real David and Goliath battle, and it is difficult to see how any individual would have any chance of success.

[Mrs Ellman]

The hon. Gentleman is making some very pertinent and interesting points. The change in Volkswagen’s attitude towards the Committee, from the first time they appeared before us to the last time, two months ago, was dramatic. Initially, they were full of apologies, but on the last occasion they said they had done nothing wrong. I can only feel that that is because they believe that they have got away with this and will not be challenged. Does he agree that that makes it even more important that the Department for Transport considers its powers to challenge, so that individuals are not left isolated and vulnerable?

[Mike Weir]

I was just about to make that very point. It is not within the power of the individual to take on these companies. It seemed clear to me from Mr Willis’s attitude when he last appeared before the Committee that Volkswagen would try to defend its actions, if it says it has done nothing wrong, which would leave the individual consumer in an impossible position. It will only be by Governments—not only in the UK but in other European nations—acting together and going after the company, and making certain that there is a compensation scheme akin to the one that has existed in the United States and Canada, to compensate ordinary victims of this scandal in the United Kingdom.

This is not an isolated case; there are other scandals in the motor industry. For example, there is the Vauxhall Zafira, which kept bursting into flames. The motor industry is an important industry in many parts of the United Kingdom and it may well become even more important as things progress. However, it must get its house in order, because if these scandals continue, there will be a great loss of confidence in many of these vehicles among ordinary consumers. I would ask the Minister to consider that and also to say whether he has discussed with other European jurisdictions the possibility of a joint and multilateral approach to getting a consumer compensation scheme to cover the European Union, or at least several countries together.