Personal Independence Payments (Wales)

Debate between Mike Penning and Chris Ruane

Wednesday 9th April 2014 Westminster Hall

[Chris Ruane]

Again, things come down to due diligence and to the assessment of the problem by the Government when awarding the contract. In addition, in the north Wales situation, there was no mention of staff who can deal with mental health issues.

We talk about the vast numbers of people affected, so let us consider who they are. One of my constituents who had mental health problems was told that she could not have an assessment in her own home. She lives in north Wales, but she was told to go to the nearest assessment centre—in Cardiff. It takes me two hours and 36 minutes to get from Rhyl to London, but I could almost have gone from Rhyl to London and back again in the time that it would take that lady simply to get down to Cardiff. Would the Minister send someone from London up to Cumbria for an assessment test, because those are the time scales that we are talking about? That shows total disregard for the individuals involved.

Another individual in my constituency, who is wheelchair-bound, waited for six months, but her case had still not been sorted out. In that time, there were knock-on effects to other benefits and funding was taken off her; she lost her mobility allowance and so she lost her car. There she was, with mental health issues, in a wheelchair and stuck in a house. Things that help people with mental health issues include visiting relatives, joining voluntary organisations, going to a place of worship and getting out in nature, none of which she could do because her car was taken away. All the things that could have helped her were taken away from her by Government action, or inaction.

The rules for the terminally ill suggest that if they have seven months left to live, they are pestered and hounded, but if they have six months left, they will be left alone. That should not be the case. We should prioritise the people—

[Mike Penning]

Will the hon. Gentleman give way?

[Chris Ruane]

No, I will not give way.

[Mike Penning]

The hon. Gentleman is being misleading.

--- Later in debate ---

[Mike Penning]

I am sorry, Mr Owen; I am sure that was unintentional. This is rightly a passionate debate. I have referred in previous discussions to 28 days for terminal illness. That was completely unacceptable, and it was 10 days under disability living allowance. I told the Select Committee that the period would be below 10 days. That is where we are now, and that will continue.

[Chris Ruane]

The Minister talks about how things should happen; we are talking about how things are happening. Capita, which took the Government’s instructions, visited us last week and told us what I have just said. Perhaps the company got it wrong, but if it did the Minister should ask why the Government awarded a contract to a company that does not understand the basic rules of dealing with the dying.

I will move on. It is not just Labour Back Benchers from Wales who are raising the matter. The National Audit Office has said that

“the Department did not allow enough time to test whether the assessment process could handle large numbers of claims. As a result of this poor early operational performance, claimants face long and uncertain delays and the Department has had to delay the wider roll-out of the programme. Because it may take…time to resolve the delays, the Department has increased the risk that the programme will not deliver value for money in the longer term.”

The programme was introduced to cut costs by £2.6 billion. The National Audit Office is now saying that because of the terms and conditions and the fact that the rules were not set properly in the first place, value for money in the longer term—the whole raison d’être for the initiative—will be undermined. The NAO continued:

“A far higher proportion of new claims than was expected contained information that conflicted with existing data on the claimant held by DWP, leading to delays in processing new claims…Claimants were taking longer than expected to return claim forms”.

That should have been predicted and there should have been research before the contract was issued. The failings are the failings of this Government, and the Minister may have to fess up and say that he got it wrong. I ask him to be open, truthful and to sort out this terrible problem.

Oral Answers to Questions

Debate between Mike Penning and Chris Ruane

Wednesday 6th March 2013 Commons Chamber

[The Minister of State, Northern Ireland Office (Mike Penning)]

Earlier this morning, I discussed these matters with the First and Deputy First Ministers at the Joint Ministerial Committee. I am sure that the whole House would say that a simpler benefit system will reward those in work and the vulnerable in our society.

[Chris Ruane]

On 27 February, the Minister responsible for social development in Northern Ireland, Mr Nelson McCausland MLA, said:

“I have said many times already that I have concerns about the potential impact of Welfare Reform on local people. I will continue to work with Ministers in Westminster to mitigate against the most negative impacts of these reforms.”

Will the Minister tell us what he thinks the “negative impacts” of welfare reform in Northern Ireland are and what progress he has made in helping the Minister in Northern Ireland to address them?

[Mike Penning]

The Minister of State, Department for Work and Pensions, my hon. Friend the Member for Thornbury and Yate (Steve Webb) has been to Northern Ireland on many occasions and is working closely with the Northern Ireland Executive and with the particular Minister with whom I have also worked. The measures are going to be difficult, but we face the situation that work needs to pay and that under the present system it does not. In Northern Ireland, of all the areas of the United Kingdom, welfare desperately needs reform.