(6 years, 1 month ago)
Commons ChamberIf the hon. Gentleman has a particular case to raise, I am happy to discuss it, but I should say that I and my colleagues go up and down the country to jobcentres, and I am afraid that the characterisation that he described is not the one we find. We find work coaches who are really enthusiastic about delivering universal credit and supporting people on a one-to-one basis. When it comes to payments, 80% of people get their full payment on time for the first assessment period and 90% will be receiving at least part-payment, but of course we require information to be provided to us—for instance about childcare or other costs—before we can make those payments.
I have sat here patiently through questions, and there have been lots of congratulations from across the House, particularly to the Secretary of State and the previous Secretary of State, quite rightly, but the people who should be congratulated are those in jobcentres and those who have got the jobs. In my constituency of Hemel Hempstead, which is a new town—it is 70 years old, but we are a new town—we have the lowest unemployment ever. In 2010 it was 2,460; it is now 820. Those people should be congratulated.